Brown & Brown (Previously Marsh & Co - Leicester Insurance Brokers)

Brown & Brown, King Street was previously known as Marsh & Company Insurance Brokers. The business has over 25 years of experience securing customers in Leicester and across the UK with insurance solutions. It is located in the heart of Leicester city centre and serves the East Midlands community.

It arranges Personal and Business Insurance solutions. Its insurance specialisms include Personal, SME, Business, High Net Worth Insurance, Construction, Directors and Officers, Cyber, Agriculture and Property Owners. Brown & Brown Insurance Brokers (UK) Limited is authorised and regulated by the Financial Conduct Authority.

Prompt and attentive service runs through the accounts left by clients of this Leicester insurance broker. Customers praise the way complex home insurance cases are handled, with named staff members David Coleman and Wiktoria singled out for their help in arranging cover for properties that presented difficulties. Several reviewers describe the pricing as competitive, noting that quotes came in at good rates even for awkward risks, while the response to enquiries is repeatedly called quick and efficient.

One client describes the assistance as amazing and states they would not hesitate to return, and another confirms a definite intention to use the firm again, which suggests a level of trust built over repeated dealings. The friendliness of the team is mentioned alongside the speed of the work, with the whole process of sorting out a complicated policy described as straightforward thanks to the support provided.

Expertise in placing non-standard home insurance comes across as the main strength, and the willingness of staff to take on cases that are not simple appears to be what clients value most, with the personal attention of individual brokers making the difference between a routine transaction and a service clients are happy to recommend. Named advisers and the handling of complicated home insurance policies remain the points clients return to.