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Citrus Mortgages

Citrus Mortgages

4.9(194 reviews)See reviews ↓·Milton Keynes

What customers say

Based on genuine customer reviews

Removing the stress from buying a home is the theme that runs through the feedback for this Milton Keynes brokerage, with first-time buyers, home movers and those remortgaging describing the same experience. Customers regularly say the process was made to feel clear and easy, from the first enquiry through to completion, and that questions were answered promptly by telephone or e-mail. Named advisers recur throughout the accounts.

Paul is credited with expert guidance, frequent updates during lengthy house purchases and Right to Buy cases, and with securing favourable rates. Emma is praised for dependable support over several years and for keeping clients informed, while Vivien and Viv are associated with arranging life insurance and related cover alongside the mortgage itself. A point that comes up often is how proactively matters were handled, including one occasion when the team made contact after interest rates fell.

First-time buyers and couples purchasing together note that each stage was explained without jargon, and longer-standing clients returning for renewals describe similar consistency. Friendliness, approachability and attention to individual circumstances feature across the accounts, as does help with protection products and competitive deals identified in the market. David Morris is singled out for persistent work to find stronger options, even outside usual hours.

Citrus Mortgages — Customer photo
Citrus Mortgages — Customer photo

Reviews

Reviews are taken from publicly available sources.

JO
Jason O'Dell29 July 2026

I honestly can't recommend Paul and the team highly enough. They are one of the best teams I've ever had the pleasure of working with. Throughout a very stressful house move and several mortgage renewals, they were always on hand to offer expert advice, guidance, and reassurance. Their professionalism, knowledge, and responsiveness made a huge difference every step of the way. Without Paul's support and expertise, our house move would more than likely have fallen through, leaving us with additional costs and a great deal of unnecessary stress. Thank you, Paul and the team, for going above and beyond. I wouldn't hesitate to recommend you to anyone looking for a reliable, knowledgeable, and genuinely supportive mortgage broker.

S
Sam28 June 2026

Fantastic service, Emma has gone above and beyond for me over the years in helping with my mortgage needs. Emma and the team are so approachable and helpful I wouldn’t use anyone else and would recommend them highly

NL
Nyall Lewis1 April 2026

Was suggested citrus from a colleague in a similar position to mine a few years back. All started great but unfortunately Nick went very quiet on me on various occasions and hazey excuses and delays. Ended up doing the homework myself and securing a deal better than citrus could offer, and with more transparency. Not sure if it’s just my circumstances or if they are busy at the moment but did not make the effort with me or any of it easy in a stressful time. Wouldn’t recommend for first time buyers.

R
Robyn15 February 2026

We were recommended Citrus Mortgages by a customer of ours, and we are so glad we took their advice. The team is super friendly and made finding the right mortgage for our Right to Buy property feel effortless. Even though the RTB process can be quite long, they were incredibly proactive, checking in with us regularly to see how things were progressing. Most impressively, they even reached out to us when interest rates dropped to secure us a better deal! They found the perfect mortgage for our needs in no time at all. Highly recommended!

SG
Samantha Gulliver21 November 2025

I cannot thank Emma and Viv enough for their total commitment and professionalism, they are a great team who keep you informed at all times throughout the process. I've used Citrus mortgages twice and on both occasions they were brilliant. I would not go anywhere else. Thank you ladies

DL
Dean Lewis14 November 2025

I called Paul the MVP of our mortgage process, he was incredibly helpful throughout the process of buying our own home and was always able to answer any questions around the house buying process, even after he had already secured us a great mortgage offer. Viv was equally as helpful in setting up life insurance for me. I would recommend the team to anyone looking to buy a property.

GP
George Perrott31 October 2025

I can’t thank Paul and Vivien at Citrus Mortgages enough! They made the whole mortgage process so easy and stress-free, keeping me informed every step of the way. On top of that, they also helped me arrange all the relevant insurances, which was a huge help. Their service is professional, friendly, and genuinely focused on what’s best for you. I’ll definitely be recommending them to friends and family, truly amazing service from start to finish!

Mortgage brokers in Milton Keynes compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Milton Keynes are compared.

RankProviderRatingReviewsOpen Sat.
1Allegro Mortgages★ 5,0844Yes
2Just Mortgages Milton Keynes★ 5,0618Yes
3Citrus Mortgages (this page)★ 4,9194No
4Visionary Finance | Mortgage broker in Milton Keynes, UK★ 4,9331No
5The Mortgage Store★ 4,9499Yes
Contact
+441908920044www.citrusmortgages.co.uk20 Shenley Pavilions, Chalkdell Dr, Milton Keynes MK5 6LB
Working hours
Monday09:00–18:00
Tuesday09:00–18:00
Wednesday09:00–18:00
Thursday09:00–18:00
Friday09:00–18:00
SaturdayClosed
SundayClosed