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Coates Cover

5.0(105 reviews)See reviews ↓·Hull

What customers say

Based on genuine customer reviews

Life cover, critical illness protection and household policies are the services customers most often describe when discussing this Hull-based insurance broker, and the adviser Mizna is named in nearly every account. More than one customer describes how she explains each stage of setting up protection, making the process manageable for first-time buyers arranging cover alongside a property purchase and for longstanding clients renewing year after year.

A point made in several accounts is the personal attention given to individual circumstances, including medical conditions that complicated placement, before any recommendation is made. Communication before and after policies are arranged draws repeated praise, with quick replies to queries and continued availability once cover is active. Clients also value the honest guidance on whether policy adjustments are necessary and the straightforward handling of annual renewals. Business owners describe arranging employee protection and amending paperwork, while families appreciate the patient and knowledgeable manner throughout.

The result is a process described as simple and stress-free, with customers returning for protection. Reviewers note that administration is dealt with promptly and that questions are welcomed at any stage, not only at the outset. Options are set out clearly without pressure, and clients feel confident about the cover chosen for their homes and families. Reliability, clarity of advice and a genuinely warm approach are the qualities most often attributed to Mizna.

Reviews

Reviews are taken from publicly available sources.

EP
Edward Page13 July 2026

Excellent insurance adviser. Mizna really knows her stuff and managed to get my insurance sorted out very quickly at an extremely reasonable price. Excellent communication too. Highly recommended.

SB
Sera Beetle3 July 2026

Mizna is amazing, only starting talking with her afew months ago & she has brought things to my attention that i was unaware of, she has explained everything in detail & has answered all questions i have asked. Mizna has put my mind at ease & has been honest with policy changes if needed or not. Mizna is so easy to talk to very down to earth, i feel like i have know her for years. I will be staying with her for years to come, she really has been a god send with life admin. I would & have recommended her to everyone i know. Thankyou soo much for your help & reassurance. AMAZING!!

AW
Amy Wilson30 June 2026

If I could give more than 5 stars I would. Mizna recently helped me find my home insurance, and as a first time buyer I was pretty clueless, but Mizna made me feel so at ease and was so helpful in explaining everything. She is always quick to respond to any queries, and will go the extra mile for her clients. Thank you Mizna!x

NM
Nicholas Morgan25 May 2026

Mizna is so good at what she does. Not only is she very professional and very diligent, but also incredibly approachable and down the earth. She guided me through which policies were right for me and used her expertise to help me settle on the one most suitable for me and my circumstances. I would highly recommend her for anyone looking for any kind of insurance or protection but isn't quite sure which product is best.

AB
Axel Billingsley24 April 2026

Mizna is one of the most personable people you will ever meet, and managed to guide me and my partner through the daunting world of life and critical illness cover. This was no mean feat, I assure you! Everything is made clear from the get-go, she can explain anything insurance related to anyone, and she kept us informed every step of the way.

RH
rachel holmes21 April 2026

I can’t recommend Mizna at Coates Cover enough! She has helped me arrange both my life insurance and home insurance for numerous years now. The whole process always feels so simple and stress-free. From the very beginning, she was incredibly welcoming and friendly — the kind of person who instantly puts you at ease. What I appreciated most was how personal the whole experience felt. Mizna really takes the time to understand your situation and what you actually need, rather than just rushing through it. Nothing ever felt too much trouble, and she explained everything so clearly, which made a big difference. It genuinely felt like I was speaking to someone who cared, not just doing a job. That level of service is hard to come by, and I’m so grateful for all her help. I wouldn’t hesitate to recommend Mizna to anyone looking for insurance — you’ll be in the best hands 🤍

DH
Darren Hyde10 October 2025

I sorted my life cover and income protection through Mizna at Coates Cover and honestly, she made it so easy from start to finish. She explained everything clearly, took the time to make sure I understood what I was getting, and found the right cover to suit me. You can tell she genuinely cares about helping people, not just selling a policy. Couldn’t recommend her enough — proper friendly, professional, and great at what she does!

Insurance brokers in Hull compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Hull are compared.

RankProviderRatingReviewsOpen Sat.
1Coates Cover (this page)★ 5,0105Yes
2A&L Financial Solutions★ 5,096No
3H.I. Commercial★ 4,983No
4East Yorkshire Insurance Brokers Ltd★ 4,938No
5Hedon Insurance★ 4,614No
Contact
+447445673321www.coatescover.co.ukThe Craven Park Training and Enterprise Centre, Unit 35 Poorhouse Ln, Hull HU9 5HE
Working hours
Monday09:00–21:00
Tuesday09:00–21:00
Wednesday09:00–21:00
Thursday09:00–21:00
Friday09:00–21:00
Saturday09:00–21:00
Sunday09:00–21:00