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Independent Insurance Bureau Ltd (Inc. David Insurance)

Independent Insurance Bureau Ltd (Inc. David Insurance)

5.0(85 reviews)See reviews ↓·Nottingham

About the company

Independent Insurance Bureau Ltd, also known as David Insurance, is a third-generation family-run insurance brokerage. The company has been operating since 1975. It is a member of Broker Network and is authorised and regulated by the Financial Conduct Authority. The company provides personal and commercial insurance solutions.

What customers say

Based on genuine customer reviews

Nottingham customers of this long-established insurance brokerage, previously known as David Insurance and now trading as Independent Insurance Bureau, return repeatedly for motor, household, travel and commercial cover. A consistent thread running through accounts is the personal attention given by named team members, especially Verity Mason, whose expertise and patience are highlighted time and again. Clients describe her as willing to go beyond expectations, addressing questions fully and clarifying policy terms in plain language.

The range of protection arranged is frequently noted, spanning car and breakdown policies to vacant property, landlords, professional indemnity and public liability cover, along with health and overseas motor insurance. Fair pricing is another common observation, with customers reporting premiums that were lower than anticipated or matched online quotations while still involving direct human contact.

Efficiency recurs too, as paperwork arrives swiftly by email and post, renewals are managed ahead of deadlines and reminder notices are issued before policies expire. Long-standing clients, some of two or three decades, characterise the staff as friendly, prompt and dependable, sourcing competitive deals rapidly and handling enquiries smoothly. Sarah and Martin also receive mentions for their assistance, underlining a brokerage where staff continuity and individual care shape the customer experience.

Independent Insurance Bureau Ltd (Inc. David Insurance) — Customer photo

Reviews

Reviews are taken from publicly available sources.

PN
Patrick Nally20 August 2025

I would strongly advise anyone not too technically savvy on the Internet to use this company, not only was my insurance policy sorted out personally and officially by Martin, the premium paid was about the same as a online quote my daughter got for me, I did wonder if someone having to do the donkey work would result. in a higher price?... and would have accepted that within reason, to not have all the hassle and worry if you had completed correctly?... I am old school (66 Years old) and now wonder if we should all revert back to how things used to be..... actual service, and be able to speak to someone to explain, and be explained to, about any queries. After describing my experience today, my daughter in-law is going to use this company for her renewal next month, .... Pay your money, walk away with your policy on real paper...!!. Further to this review (July 2025), I would like to further add Verity at the Nottingham branch has successfully solved a problem with overseas cover, that required an awful lot of effort and perseverence, that I very much doubt would be simple with online interaction instead of good old personable service! Top woman...!!

CP
Colin Pooley25 July 2025

Hello, I am a new customer to join Independent Insurance Bureau for car insurance. I wish to thank Verity Mason for assisting me with my car insurance, Verity could not have been more helpful, knowledgeable, polite, could not do enough in fact she went the extra mile. It was so pleasing to actually speak to somebody. All the documentation was sent via email, & a hard copy posted arrived with in 2 days. I look forward to renewing my policy again next year. Thanks Colin Pooley

CW
charles walker3 June 2025

I've been with David Insurance (now Independent Insurance Bureau) for a good few years and they have been fantatsic. Verity always sorts me out for car insurance and breakdown, reminds me when it's due and finds a good price. She is brilliant and makes it so easy. She has also helped me with prof indemnity and public liability. Always super efficient and fast. I thoroughly recommend this company.

A
Anne24 May 2025

As a family we have used David Insurance - Independent Insurance Bureau Nottingham - for 20 years for our car, house and travel insurance. We have particularly appreciated the friendly, excellent support and advice from Sarah and Verity, and look forward to our future association with the company..

ZP
Zoë Powell24 April 2025

Verity is a lovely lady, been dealing with her for 15 plus years. Always happy 😊 and willing to find the best price for you, gives options and no pressure to go with them. I would recommend 100%. Thanks Verity ✨️

HB
Howard Baker9 April 2025

whilst probably not their biggest Client I have used them for approximately 20 years, during this time they have always been super efficient, polite and a pleasure to deal with. A big thank you to the team in their Nottingham office, with an extra thank you to Verity Mason for excellent help and advice

KP
keith pearson6 April 2025

I had a kind and friendly discussion with Verity about the level of motor insurance cover that I needed, all my queries were answered very proffesionally and a full rundown of the cover was given to me. The comprehensive policy covered more than I expected and was extremely competitive, I had no reservations about taking it out there and then. Many thanks Verity.

Insurance brokers in Nottingham compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 4 businesses in this category in Nottingham are compared.

RankProviderRatingReviewsOpen Sat.
1Independent Insurance Bureau Ltd (Inc. David Insurance) (this page)★ 5,085No
2Firth & Scott Insurance Brokers★ 5,08No
3Acrisure UK Broking - Nottingham★ 5,02No
4Clarke Dove★ 4,610No
Contact
+441159705073www.iibinsurance.co.ukThe Round House, Canning Circus, Radford, Nottingham NG7 3GD
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed