What customers say
Based on genuine customer reviews
Marsh Commercial is an insurance brokerage operating from Arnhall Business Park in Westhill, in premises open Monday to Friday from nine until five. The two accounts left for the business differ sharply. One person, visiting in connection with work, found the staff very helpful, suggesting that face-to-face dealings leave a positive impression.
The second account concerns telephone contact, with the reviewer reporting that calls went unanswered on numerous occasions and questioning the purpose of running a business that does not pick up the phone. Nothing in the feedback covers insurance products, pricing, claims handling or advice, so the accounts turn narrowly on accessibility: helpfulness when contact is made in person set against the frustration of an unresponsive phone line.
Reviews
Reviews are taken from publicly available sources.
All good
Very poor service, called them numerous times they never answered the phone, what’s the point of having a business if you do not want to answer call
Staff very helpful, was there for work.
Insurance brokers in Aberdeen compared
Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Aberdeen are compared.
| Rank | Provider | Rating | Reviews | Open Sat. |
|---|---|---|---|---|
| 1 | Mortgage Advice Bureau | ★ 5,0 | 49 | Yes |
| 2 | AberHelp | ★ 5,0 | 20 | No |
| 3 | Mackay Corporate Insurance Brokers | ★ 5,0 | 4 | No |
| 4 | H&R Insurance | ★ 4,0 | 31 | No |
| 5 | Marsh Commercial (this page) | ★ 3,0 | 5 | No |