New Town Mortgages
About the company
New Town Mortgages is a mortgage brokerage based in Edinburgh and part of the Mortgage Advice Bureau network. Chris Norton is the Managing Director; he started his career in mortgage advice at Britannia Building Society in 2004 and started his own business in 2007. Jack Crawford joined the team in 2020 as a Mortgage Processing Expert, having begun his career in financial services in 2014 with Scottish Widows.
Adam Millar joined in March 2024 as a mortgage processing expert. The team offers mortgage and protection advice, available face-to-face, by phone or by video conference. They cover all aspects of property-related lending, including Buy-to-Let and Affordable Housing schemes, and provide a full range of lifestyle and income protection cover. They search thousands of mortgage deals, some exclusive to their network and not available on the high street.
What customers say
Based on genuine customer reviews
New Town Mortgages holds a 5.0 rating from 167 reviews. Reviewers repeatedly name Jack, Adam and Chris for clear, proactive communication and prompt responses to questions, with several clients having used the firm for multiple mortgages or remortgages over 10 years or more. The team is also praised for keeping clients updated even when there was nothing new to report, helping to reduce stress during the process.
Reviews
Reviews are taken from publicly available sources.
Great service from Newtown Mortgages. The remortgage process was smooth, communication was excellent, and everything was handled professionally. Would definitely recommend.
Chris and his team have consistently gone above and beyond what you’d expect from a mortgage broker. Adam, Jack and Chris have alwasys been completely transparent, always punctual, and spot on with their advice and support at every stage of the process. I couldn’t recommend them highly enough.
I had a great experience with New Town Mortgages. The team was always very quick to respond to my emails and questions, which made the whole mortgage process much less stressful. Throughout my mortgage application, they provided clear, detailed advice and explained every step of the process, helping me understand the different options available and what was required. Their guidance was professional, patient, and proactive, ensuring everything progressed smoothly from start to finish. I would highly recommend New Town Mortgages to anyone looking for a knowledgeable, responsive, and reliable mortgage broker. Thank you for making the process straightforward and stress-free!
Stellar service, tailored to our needs from a team that was truly invested. It was much appreciated and I would recommend. If you require someone that's utterly honest, you found the right people.
Really great and helpful company to use. They explain everything clearly and make the whole mortgage process feel straightforward and stress-free. I’ve used them over the last few years for mortgages across a number of properties, and they always manage to find me the best deal. The team are professional, knowledgeable, and always happy to help with any questions. Highly recommend to anyone looking for a reliable mortgage experts,
New Town Mortgages have helped my family for over 10 years. Great attentive and knowledgeable support. Clear, concise and friendly support to take you through your mortgage.
We had such a positive experience with the team at New Town Mortgages. Jack, Adam and the team were both flexible and proactive in progressing our case. They also locked in a good deal when the Iran war pushed up rates. Got helpful regular updates, even when it was just to confirm that nothing else was needed. Highly recommend. Thank you!
Mortgage brokers in Edinburgh compared
Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Edinburgh are compared.
| Rank | Provider | Rating | Reviews | Open Sat. |
|---|---|---|---|---|
| 1 | Get Mortgage - Mortgage & Protection Adviser in Edinburgh | ★ 5,0 | 168 | Yes |
| 2 | New Town Mortgages (this page) | ★ 5,0 | 167 | No |
| 3 | Edinburgh Mortgage Centre | ★ 5,0 | 64 | No |
| 4 | Mortgage Advice Bureau - Edinburgh West End | ★ 4,9 | 927 | No |
| 5 | Edinburgh Mortgage Advice | ★ 4,7 | 73 | No |