What customers say
Based on genuine customer reviews
Reviews
Reviews are taken from publicly available sources.
Dealt with Matt for many years - the service is very professional and everyone in the office is always very helpful. Supported us over many years with our business insurance matters.
Elliot Readman at NFU has been excellent from our first meeting with him. We have now been with NFU for several years and feel confident being insured with NFU with their great reputation. We had a claim which was not our fault and was dealt with efficiently with the minimum of stress to us. We would highly recommend Elliot and NFU.
Our family farm has used NFU Mutual for our insurance for years and the service has always been excellent. Clare in the financial team in particular has been very helpful in arranging meetings with her colleagues recently at short notice recently.
The service that I received today from Emma Riley in the York office was excellent. I needed help with an email that I had lost linking to a claim that we have ongoing. Having explained this to Emma yesterday, her response was outstanding. A full explanation and review of the issues was given to me today that sorted out the issue that I had. Emma has a positive and friendly approach, as is the case with all NFU staff. It is so reassuring to receive such service from a real and pleasant person. This beats any amount of a form filling on the Internet. 5 star service Thank you
No, NFU are not the cheapest, but I know everyones name in the local office and they know me. I have had to claim twice and both times they were efficient and caring. Emma in the York office is a real bonus to the team, very professional and friendly too.
We've used NFU for our car insurance for years. Always been so helpful and quick to respond to any queries. Thank you
Professional service with friendly and efficient staff always available to speak in person or on the phone.
Insurance brokers in York compared
Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in York are compared.
| Rank | Provider | Rating | Reviews | Open Sat. |
|---|---|---|---|---|
| 1 | Johnson Insurance Services | ★ 5,0 | 68 | No |
| 2 | Illingworths Insurance and Financial Services | ★ 4,9 | 31 | No |
| 3 | NFU Mutual Vale of York (this page) | ★ 5,0 | 16 | No |
| 4 | Coversure York | ★ 4,4 | 35 | No |
| 5 | The Insurance Emporium | ★ 3,4 | 720 | Yes |