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Safe & Secure Home Insurance

Safe & Secure Home Insurance

4.5(16 reviews)See reviews ↓·Derby

What customers say

Based on genuine customer reviews

Safe & Secure Home Insurance handles home cover from its Derby base, and the accounts left by policyholders point to a consistently well-run operation. More than one customer describes the arranging of buildings and contents policies as quick and straightforward, with named members of staff guiding them through the details. Nathan is thanked for helping a first-time buyer, Kim is credited with making a buildings policy easy to set up and with saving money against the previous year, and Joanne is repeatedly mentioned as knowledgeable when a new home needed cover.

Jas comes up as an impressive contact who kept a buyer informed and rang back when he had confirmed requirements with underwriters, including for an unusual risk that online providers had declined. A recurring theme is communication before and after cover begins, and one household that made a claim after a fire reports being kept up to date until the repair work was signed off. Efficiency, professionalism and helpfulness run through the feedback, alongside a sense that the team is easy to deal with over the phone.

Home Insurance Agency
Safe & Secure Home Insurance — Customer photo

Reviews

Reviews are taken from publicly available sources.

HL
Henry Long9 August 2026

Without Prejudice, They keep cold calling me told them multiple times, LEAVE ME ALONE! Your transgressions are duely noted, any further communications and I will notify the police. Take notes,

AA
Alexander Avery1 July 2026

Sam was and continues to be excellent. Great service, would recommend

EC
Erin Charlotte Smith5 May 2026

Brilliant service from Nathan when purchasing my first home insurance cover policy. Thanks! Would recommend.

RL
Rosemary Lea12 March 2026

Spoke to Amy today, very helpful with lots of information. Very satisfied with your help Amy and have already received your email with policy details.

BM
Brenda Mcmunnigal2 October 2025

I was recommended to this company and I was not disappointed. Very efficient process from Joanne, and I was kept up to date throughout. Unfortunately for me, we had a fire not long after our policy began and we had no choice but to make a claim. After a few months, as these things do take a lot of time, today our work that took place at our property was signed off. Would not hesitate to recommend this company Brenda & Ronnie Fraser

EK
Ewan Kennedy9 September 2025

Kim was very helpful and professional when she made the process of arranging buildings insurance quick and easy. She also saved me money compared with the previous year.

NM
Neve Mcdonald7 July 2025

Insurance brokers in Derby compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Derby are compared.

RankProviderRatingReviewsOpen Sat.
1Reliant Mortgages & Insurances★ 5,0157Yes
2One Call Commercial★ 4,863No
3Prestige Insurance Brokers (UK) LTD★ 4,718No
4Safe & Secure Home Insurance (this page)★ 4,516No
5Gallagher★ 4,413No
Contact
+441332200888www.safeandsecure.co.ukMelbourne Business Court, 14 Millennium Way, Derby DE24 8LZ
Working hours
Monday09:00–18:00
Tuesday09:00–18:00
Wednesday09:00–18:00
Thursday09:00–18:00
Friday09:00–17:00
SaturdayClosed
SundayClosed