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Shackleton. Britain's financial adviser - London

Shackleton. Britain's financial adviser - London

5.0(23 reviews)See reviews ↓·London

What customers say

Based on genuine customer reviews

London clients of Shackleton. Britain's financial adviser describe a service built on clarity and long-standing relationships, with investment guidance, retirement planning, pension consolidation and protection cover among the areas covered. Rob Young is named repeatedly, with customers noting that he explains options plainly and responds quickly, including one couple who sought a better return on a legacy and felt their circumstances were properly understood. Andy Peters is also singled out for bringing separate pension arrangements together and for remaining reachable by telephone or email, while Steve earns praise for a measured, considerate manner that takes account of wider wishes and aspirations rather than financial figures alone.

Something that features in review after review is the confidence clients feel in the team's knowledge and client care, whether they are referred by another adviser or arrive after selling a business. Reviewers frequently point to that queries are handled thoroughly and that administrative support behind the scenes keeps portfolios running efficiently. Protection advice features alongside investment recommendations, and a handful of customers describe feeling reassured that their finances are in safe hands across many years of working with the firm.

Financial advisor

Reviews

Reviews are taken from publicly available sources.

RR
Richard Richardson20 February 2023

Andrew Peters has given my wife and I excellent financial advice for several years. We have every confidence in him and greatly appreciate his sound advice on optimising our savings, pensions and investments. He has helped us develop and mature our strategies for investing, risk management and inheritance tax reduction. We value the support that Black Swan Financial Planning provide our family and regard Andrew as a trusted adviser and friend.

JG
James Guillum Scott11 January 2023

We have used Andy Peters for many years now and he has always provided us with a first class service. He began by amalgamating pensions into one pot and then gave us investment advice for capital sums. He is always available either by phone or email and is a very reassuring and experienced advisor.

BG
Bob Greenwood2 April 2022

Steve has been advising me for about 3 years now and implemented the consolidation of my (numerous) pension funds into one, maximizing the tax opportunities at the same time. My lifestyle (part retired / sometimes working) is well catered for by the pension portfolio set up by Steve and I'll probably be approaching Steve soon to discuss other opportunities for investment. Steve's approach with my annual review is to keep things as simple as possible and I never feel belittled with my, what may seem like, uniformed or naïve questions to Steve who always has a very approachable and unrushed approach to things. I think I can sleep tight at night knowing my investments are in good hands!

JB
Joanne Bramley8 March 2022

Rob Young at Black Swan took over my business from my former longstanding financial advisor who was retiring. He has consistently been courteous and helpful and I feel my finances are still in very safe hands.

JC
Josephine Cavendish1 February 2022

We have been working with Steve from Black Swan for many years. I particularly appreciate the time he takes to understand your circumstances, wishes and aspirations in the broadest sense, not only from a strictly financial perspective, since these do essentially underpin financial decisions that one makes. His advice and support has always been measured and supportive, guiding you in the right direction so that you are as confident as possible about the path being taken. He knows that I am not a financial whizz-kid and he explains things to me in language I understand!!

MP
Mick Pinson17 January 2022

Black Swan have been advising on my investments for many years. Jim Anderson, was the first advisor I’d met who could explain clearly the various options, leaving my in a position where I understood the benefits and possible disadvantages. He has advised me in an even-handed manner with no pressure to make any quick decisions. Overall a first rate service, I’m very satisfied with the experience of Black Swan dealing with my investments and now advising on my pension choices. I would have no hesitation in recommending Jim and Black Swan to anyone who was seeking any financial advice. Mick Pinson

RE
Richard Eccles15 November 2021

My wife and I were left a legacy which we wanted to invest in something that would give us a better return than the normal banks and building societies. For this we needed someone professional who was working for a company with an excellent reputation. Rob Young came to us on recommendation and after an initial meeting knew that he was the person for us. He carefully guided us through the various pros and cons of investments in terms that we could readily understand. He constantly advised us that our investment was 'at risk!' To help counter this we filled out a long questionnaire to ascertain the amount of risk we wanted to take . independently my wife and I came out roughly the same 'score' with me a little more risk adverse than she was. Rob Young then explained what he proposed and set about investing our funds. In these difficult times, especially with Covid, we have seen a good increase in our portfolio. Rob is always on hand to answer any questions and explain the most tax efficient way to move our funds about. Black Swan and Rob are in constant touch with thoughts and ideas, but not so often that they become a nuisance. We would certainly recommend others to Black Swan and, in particular Rob Young, who has done such a good job on our behalf over the years. In fact, we have already recommended him.

Financial advisers in London compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in London are compared.

RankProviderRatingReviewsOpen Sat.
1Cameron James - Pension Transfer Expert★ 5,0274Yes
2Trinity Finance London★ 5,0171No
3First Wealth★ 5,0146No
4William Street Wealth★ 5,0127No
5Off Piste Wealth | Independent Financial Adviser London★ 5,039No
7Shackleton. Britain's financial adviser - London (this page)★ 5,023No
Contact
Working hours
Monday09:00–17:30
Tuesday09:00–17:30
Wednesday09:00–17:30
Thursday09:00–17:30
Friday09:00–17:30
SaturdayClosed
SundayClosed