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Stein Pilot Insurance

5.0(35 reviews)See reviews ↓·Swindon

What customers say

Based on genuine customer reviews

Pilot-specific life cover and protection against serious illness sit at the heart of this Swindon brokerage, and the reviews suggest that specialism is precisely what draws aviation professionals to it. Russ Stein is named time and again for his professionalism and for the care he takes in understanding each client's situation before putting forward suitable options. His grasp of the sector is widely remarked upon, particularly his ability to work through aviation-specific complications that mainstream providers struggle with.

Several accounts note honest and dependable information, clear explanations of intricate matters such as mixed operating environments worldwide, and swift turnaround, with one policy put in place a week after application. Nikki and Hana are singled out for their willingness to help and their prompt replies to correspondence. Competitive rates relative to standard policies that treat aircrew as a poor risk are a further point that comes up often, while help through the claims process, including paperwork and dealings with the insurer, is described warmly. The lasting impressions are expert guidance, speed and a personal touch, with clients returning over many years for cover shaped around their own circumstances.

Reviews

Reviews are taken from publicly available sources.

RG
Rodrigo Galindo7 July 2026

Outstanding customer service. Very clear and transparent. Helped me to find the right product for me after I tried without success with other brokers. Totally recommended

AW
A W18 June 2026

Stein arranged insurance for my husband and me many years ago. Recently, I found myself in the unfortunate position of needing to make a claim, and I was extremely grateful to have the right policy in place. Russ and his team provided exceptional support with the claims process. They dealt with the insurer, managed the paperwork, and helped me to navigate every stage of the claim. They were also incredibly kind and provided a genuinely personal service,  which made a real difference. Life can change in an instant. For the sake of your loved ones, make sure your insurance is arranged properly. I cannot recommend Stein Pilot Insurance highly enough.

G
Ginni8 March 2026

I've been using Stein for a number of years now and they have always been so helpful and quick in replying to my numerous emails! I have spoken with both Nikki and Hana and they really could not have been more accommodating, I feel like they have both gone out of their way to assist me and I'd also say that the cover is very reasonably priced. I would not hesitate in recommending them to anyone else looking for specialised pilot insurance.

PP
Phil Pett26 February 2026

Top work getting my life insurance in place for starting PPL training, good advice and good prices! Very friendly and helpful, would recommend without hesitation.

TS
Tim Sharpe10 February 2026

Russ sorted life insurance when all the easy, mainstream options couldn't deal with my aviation specific requirements. Russ found a great deal with a reputable company, dealing with all that small print that underwriters enjoy. Highly recommended.

SS
Sam Smith16 January 2026

Great experience with Stein Pilot Insurance, I had a complex application due to the nature of my job in aviation. The team are fast to respond, very knowledgeable, provide good communication throughout the process and managed to get me a fantastic insurance deal, Highly recommend especially to those in the aviation industry.

SP
Shaun Perring27 August 2025

A very easy experience from the start. Russ and the team have been very professional and informative, answering any questions I had. Very competitive pricing and tailored experience. Highly recommend!

Insurance brokers in Swindon compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Swindon are compared.

RankProviderRatingReviewsOpen Sat.
1Swindon Property Group - Mortgage Brokers in Swindon★ 5,093No
2Stein Pilot Insurance (this page)★ 5,035No
3All Med Pro - Specialist Indemnity Insurance Broker - UK★ 4,971No
4Howden Insurance Brokers - Swindon★ 4,573Yes
5Zurich Insurance★ 3,575No
Contact
+441793491888www.flyingcover.co.uk163 Victoria Rd, Swindon SN1 3BU
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed