The Financial Advice Bureau

The Financial Advice Bureau is a trading name of Mark Garrood, who is the principal of the business. Mark Garrood is an Appointed Representative of PRIMIS Mortgage Network, a trading name of TenetLime Ltd. TenetLime Ltd is authorised and regulated by the Financial Conduct Authority. The business specialises in providing financial advice covering mortgages, retirement planning and protection against accident, sickness or death. The guidance provided within its website is primarily restricted to consumers based in the UK.

Mortgages, investments and broader financial planning form the core of the work that customers describe at this Coventry practice, where named advisers Mark and Steve are singled out for particular praise. Several reviewers highlight the clarity of the guidance they received, noting that questions were answered in a way that left them with a full understanding and confidence in the decisions taken.

A recurring theme is the team's willingness to fit appointments around busy family and working lives, going beyond what was expected, which clients with young children describe as a considerable relief. Reviewers also point to the value delivered, with one long-standing client returning after relocating and expressing surprise at how little the fee structure had altered over several years. The advice itself is repeatedly described as sound and unhurried, with no pressure to take on unnecessary products, and the team is trusted to identify suitable borrowing at a competitive rate.

Honesty and reliability come through strongly across the feedback, as does the depth of expertise applied to both mortgage and investment matters. Regular users of the service note that the standard has remained consistent over time, and the same advisers are credited with listening carefully to what each household actually needs before making any recommendation.