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Approved Mortgage Solutions Limited

Approved Mortgage Solutions Limited

4.9(172 reviews)See reviews ↓·Sunderland

What customers say

Based on genuine customer reviews

The clarity and patience of the advice provided on mortgages and remortgages is a theme that runs through the feedback left for this Sunderland firm. More than one review highlights how each stage of the process is explained in plain terms, with questions answered no matter how small and borrowers kept informed from the initial enquiry through to completion.

Named advisers, including Richard Haswell, Paul, Tracie Selley, Laura Bugeja and Erin, are praised for their knowledge and friendly manner, and one long-standing client notes returning since 2017 because recommendations on suitable products have consistently proven sound. Speed is another recurring point: a remortgage completed in a short timeframe, a mortgage offer anticipated before it expired, and a first-time purchase that progressed without unnecessary delays.

Several customers value the personal rather than transactional feel, singling out the care shown to a veteran buyer and the support given to a son purchasing his first home. Assistance with related matters such as home insurance and solicitor referrals is noted alongside the core mortgage work, as is the reassurance provided when buying a new build. Difficulties arising outside the company's control were handled by keeping clients up to date, a point that comes up often.

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Approved Mortgage Solutions Limited — Customer photo

Reviews

Reviews are taken from publicly available sources.

LT
Leanne Thompson24 July 2026

Paul was fantastic in helping me secure my remortgage in a very short timeframe, despite me not being the most organised! He explained every step of the process clearly, kept me informed throughout, and made what could have been a stressful experience feel straightforward. I genuinely couldn’t have done it without his support. Thanks again, Paul - I really appreciate everything you did.

CH
Craig Hampton13 July 2026

We have been using Approved Mortgage Solutions Limited since 2017, Paul was and still is very knowledgeable and extremely helpful in recommending the right product for us. He is friendly and really easy to talk to. He explains everything in great detail which gives us great confidence in the product we are choosing. We genuinely look forward to seeing him. He’s like family to us. We can highly recommend him and the team.

NL
Natalie Larry9 July 2026

I have being going to Paul for my mortgages (including a few house moves) since 2016. He is transparent and he explains it in plain, simple terms. He gives time for you to think about the information presented to you. No rush, just genuine advice with the 'I am here whenever you need me' attitude. And not forgetting the admin team holding it all together 🙌 great all round service!

CC
Chris Card25 June 2026

Paul has been a great help over the years sorting our mortgage right from getting our first house. Makes the process so much easier and gets you the best rates he can. Fantastic at what he does

CS
courtney stewart19 June 2026

As a first-time buyer, I was completely clueless about the mortgage process, but Laura Bugeja made everything so much easier from start to finish. Her communication was excellent throughout, and she always responded incredibly quickly to any questions or concerns I had. Laura was patient, understanding, and took the time to explain everything clearly, no matter how many questions I asked. She guided me through every step of the process and was always available to offer help and reassurance when I needed it. Not only is Laura extremely knowledgeable and helpful, but she is also genuinely lovely and polite, which made the whole experience much less stressful. I couldn’t have asked for a better mortgage advisor and would highly recommend her to anyone, especially first-time buyers. Thank you, Laura, for all your support!

GT
Gino Topini14 May 2026

Richie’s support throughout the entire remortgage process was outstanding from start to finish. He not only made sure that all the documents were in order, but also encouraged us to act quickly, as interest rates were rising and he wanted to ensure we could secure the best possible rate. Highly recommended. Thanks again for all your support!

CD
Craig Dodsley13 May 2026

I can’t recommend Approved Mortgage Solutions Ltd highly enough. From start to finish, the service was truly outstanding and felt very personal rather than transactional. As a veteran, I really appreciated the understanding, patience, and genuine care shown throughout the whole process. They took the time to explain everything clearly, made sure I was comfortable with each step, and consistently went above and beyond to secure the right outcome for me. What really stood out was their communication — always responsive, proactive, and reassuring during what can often be a stressful process. Nothing ever felt like too much trouble. If you're looking for a mortgage broker who delivers not just results but exceptional service with a personal touch, I’d strongly recommend Approved Mortgage Solutions Ltd.

Financial advisers in Sunderland compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Sunderland are compared.

RankProviderRatingReviewsOpen Sat.
1Independent Mortgages Direct NE★ 5,078No
2Key Wealth Management★ 5,043No
3Inspire Financial North East Ltd★ 5,031No
4Jackson Potter Ltd - Mortgage Broker In Sunderland★ 4,940No
5Approved Mortgage Solutions Limited (this page)★ 4,9172No
Contact
+441915166894www.approvedmortgagesolutions.co.ukEnterprise Park East, north east business& innovation centre, Wearfield, Sunderland SR5 2TA
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed