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Domus Financial Services

Domus Financial Services

5.0(34 reviews)See reviews ↓·Bristol

About the company

Domus Financial Services is a holistic financial advisory and planning practice based in Bristol. Alex Johnston is the Managing Partner and has worked in Financial Services since 2014. He is a Chartered Associate of the London Institute of Banking & Finance. Domus Financial Services is an appointed representative of Quilter Financial Services Limited. The practice works with individuals, families, businesses and charities. It offers mortgages, inheritance tax planning, savings & investments, equity release, retirement planning and business planning.

What customers say

Based on genuine customer reviews

Personal, attentive service from Alex Johnston is the thread running through accounts of this Bristol firm, with clients returning to him for mortgage renewals and further financial advice. First-time buyers repeatedly highlight how clearly the process was explained, each stage broken down so nothing felt ambiguous. Serving armed forces personnel and those returning from overseas also feature, with reviewers noting competitive deals found even in turbulent conditions, including a deferred defined benefit pension transferred into a SIPP.

A point made in several accounts is the proactive communication, as clients describe being kept informed, contacted quickly and updated on progress despite complications such as lockdown restrictions and slow pension providers. More than one customer describes Alex going beyond what was expected by liaising with solicitors and estate agents to resolve issues further up the chain. The advice is consistently described as impartial and thorough, with no sense of being sold a product, and the resulting deals are judged to match individual circumstances. Retirement planning, first-home purchases and remortgaging recur, and the professional yet friendly manner of the named adviser is the thread running through the accounts.

Financial AdvisorMortgage broker

Reviews

Reviews are taken from publicly available sources.

MS
Matt Singer1 October 2025

Alex guided us through our first mortgage application, providing invaluable advice and making the process entirely stress-free. I would highly recommend Domus, we will be coming back when the time comes for further financial advice.

PG
Peter Gilbert21 January 2025

Alex was most helpful and successful in renewing our mortgage recently and we look forward to continuing our relationship in the coming years. We would commend anyone looking for a friendly, professional, pro-active and successful business to look no further than Domus.

CM
Ciara Morris12 August 2024

We were recommended Alex through a good friend and from the moment we got in contact to the moment we got the keys, he was there to offer support and advice every step of the way. As first time buyers, we were unsure of the process and what to expect, but Alex put us at ease the whole time. He explained everything that was happening throughout the process and regularly checked in to see how we were getting along. We were really lucky to have found such a great financial advisor and would highly recommend him to anyone buying a house! Thank you so much Alex!

TR
Tom Robinson17 May 2023

This company offered everything and more. As a serving member of the armed forces, myself and my wife were looking at buying our forever home to set us up for when I leave the services. We found Domus through the FPS and they delivered exceptional service and standards in all aspects. Our advisor Alex, went above and beyond to ensure we got the best deal in the current climate and he really surpassed our expectations. He was prompt with meetings, phone calls and the delivery of advice, all of which was provided to us in understandable terminology. Polite and professional Alex and Domus are highly recommended for any serving military personnel.

PP
Patrick Phillips19 February 2023

I was recommended Domus (Alex Johnston) by a friend last year when I was starting the process of buying a property. As a first time buyer I was naturally clueless as to the process but Alex was brilliant at steering me through the process. He got me a great mortgage deal at a particularly turbulent time, and I'm certain had I done it myself I would not be in as favourable position as I am now. Domus are great with forces customers as well, and are well versed in both the needs of service personnel and the various schemes that are available both from the MoD and banks/building societies. Always happy to recommend and look forward to working with them in the future.

BJ
Brad Jones24 August 2021

Domus was a great choice. My advisor (Alex) was always happy to chat and answer any questions no matter how silly they were. As a first time buyer I was extremely stressed about dealing with a mortgage but Alex made it simple and straight forward. Thank you Alex.

LA
Lauren Adamson9 May 2021

From my first contact with him when I had very little idea of the home buying process to the very last communication, my experience of working with Alex Johnston of Domus Financial Services was seamless, calm and controlled. Alex always listened with an attentive ear to my requirements and questions, providing timely and carefully considered responses either in the moment, or followed up via email soon after my contact with him. Alex was committed to providing an excellent service and found a brilliant mortgage deal for my needs, far better than I was able to find via a Google search or consultation with my bank. Alex was also able to support me at the very end of my flat buying process by approaching his contact from my chosen mortgage lender to ensure a speedy transfer of funds so I was able to complete in time for moving over the Bank Holiday weekend. A total joy to work with. I will be recommending you to all my friends and family. Thank you Alex!

Financial advisers in Bristol compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 9 businesses in this category in Bristol are compared.

RankProviderRatingReviewsOpen Sat.
1Frazer James Financial Advisers★ 5,0143No
2Leaf Financial Advisers Ltd.★ 5,0110Yes
3Perennial Wealth★ 5,050No
4Ellis Davies Financial Planning Ltd★ 5,050No
5Ifamax Wealth Management Bristol★ 5,049No
6Domus Financial Services (this page)★ 5,034No
Contact
+441179596474www.domusfinancial.co.ukTrym Lodge, 1 Henbury Rd, Avon, Bristol BS9 3HQ
Working hours
Monday08:30–17:00
Tuesday08:30–17:00
Wednesday08:30–17:00
Thursday08:30–17:00
Friday08:30–17:00
SaturdayClosed
SundayClosed