First Rate Mortgage Solutions

I can not rate Sue highly enough they’re aren’t enough stars !! From our initial meeting she searched and secured the best mortgage deal for me nothing was too much trouble !! She really did go the extra mile Even when my purchase fell through she helped me through to finally getting my dream home with a view xx Sue thank you xxxx

Sue was brilliant from start to finish. She got me a really competitive mortgage deal and made everything feel straightforward. She was always on hand, even out of hours, and nothing was ever too much trouble. You can tell she genuinely cares and wants the best outcome for you!! If I could give more than 5 stars, I would.

We’ve worked with Sue a number of times now (first mortgage, buy to let, second mortgage) and wouldn’t go to anyone else. She consistently makes what can be a stressful and complex process feel straightforward and manageable. Sue is incredibly proactive, always keeping an eye on rate changes and making sure we’re getting the best possible deal, and she’s brilliant at chasing up all the different parties involved so nothing gets stuck or delayed. Her communication is clear, timely, and reassuring throughout, which makes a huge difference. We always feel fully supported and confident that everything is being handled properly. We wouldn’t and haven't hesitated to recommend Sue to anyone looking for a knowledgeable, responsive, and genuinely helpful mortgage advisor.

I cannot recommend Sue Parry at First Rate Mortgage highly enough! From the very first phone call to the day I picked up my keys, Sue was an absolute rock. Sue was there throughout every step of the mortgage process. What truly set her apart was her unwavering support throughout the entire process. She wasn’t just there to find me a rate; she was there to answer every "silly" question, chase up paperwork, and provide calm, expert advice whenever things got stressful. Why I’d recommend Sue: • Constant Communication: I was never left wondering what the next step was. She kept me updated every step of the way. • True Advocacy: It felt like she was genuinely in my corner, fighting to get the best possible outcome for my specific situation. • End-to-End Support: She didn’t disappear once the application was submitted; she stayed involved until the very end. If you want a mortgage advisor who is professional, proactive, and genuinely cares about getting you into your new home, look no further than Sue. Thank you for everything!

Sue has been an incredible advisor to us over the years – from helping us buy our very first home as a couple to now guiding us through the purchase of our family home. We truly couldn’t have asked for anyone better. Her expert knowledge, patience, and genuine care have made what can be a stressful process feel so much more manageable. She is always available to answer questions (no matter how small), gives her time generously, and consistently goes above and beyond to make sure you understand every step. Sue is not only highly knowledgeable, but she is also genuinely invested in getting the best possible outcome for you. She has been a huge support with all the paperwork and the finer details, making everything feel seamless. We honestly can’t thank her or recommend her highly enough.

How about this - I first worked with Sue back in 2018 when she helped arrange quite a large mortgage for a move we were making without having our existing home sold which was obviously quite daunting and I’ve continued to go back to her ever since. What really stands out is the quality of her advice. She’s helped guide me through several remortgage decisions since, and that guidance has genuinely saved us a significant amount of money. She takes the time to clearly explain the pros and cons of different options—whether that’s 2, 3, or 5-year deals—so you can make a decision that actually suits your own personal situation. Importantly, Sue isn’t pushy. She’s not trying to rush you into remortgaging just for the sake of it, which is quite rare. Her approach feels considered and long-term. I’ve also recommended her to close family members and even some of my own clients, all of whom have had equally positive experiences. If you’re looking for someone knowledgeable, honest, and genuinely focused on doing what’s right for you, I wouldn’t hesitate to recommend her. Paul and Jill Melvin.

I’ve used First Rate Mortgages Solutions several times now, and each experience has been consistently excellent. Sue, in particular, is great to work with. She’s incredibly detail‑oriented and efficient, which gives you real confidence that nothing is being missed. She’s also friendly, approachable, and very easy to communicate with — a combination that makes the whole process feel far less stressful. What I really value is the range of options she provides. She takes the time to understand your circumstances and requirements, then lays out clear, well‑explained choices so you can make the best decision. Sue has also helped me navigate more complex mortgage products, and she’s been proactive in liaising directly with lenders whenever additional explanation or detail was needed to get things across the line. The company has delivered consistently, and I wouldn’t hesitate to recommend them.