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Grange Mortgage & Protection Services Ltd

Grange Mortgage & Protection Services Ltd

5.0(515 reviews)See reviews ↓·Northampton

What customers say

Based on genuine customer reviews

Buyers of new-build homes and homeowners arranging a remortgage describe a service shaped around responsiveness and careful explanation. Reviews time and again mention how quickly enquiries are answered and paperwork processed, with one account noting that supplying documents through the portal took roughly twenty minutes before the chosen deal was confirmed by phone. Named advisers recur throughout the feedback: Luke, Adam, Lachlan, Fay, Paul, Lynsey and Ovidiu are each credited with patience, detailed knowledge and a willingness to answer questions without making anyone feel rushed.

One thing mentioned again and again is the handling of tight timescales, with purchases and remortgages reported to progress through updates arriving promptly at each stage. Customers highlight the clarity of the advice on rates and terms, and the way complex or tense elements of a purchase were made straightforward. Long-standing clients returning for a third time note that the team stays dependable and easy to contact, while first-time buyers value the support given from the first conversation through to the mortgage offer. Remortgage cases, new-build purchases and the protection arrangements linked to borrowing feature among the work described, and proactive follow-up after completion is frequently mentioned.

Insurance brokerMortgage lender

Reviews

Reviews are taken from publicly available sources.

LD
Laura Dandu31 August 2026

We couldn’t be happier with the service we received from Ovidiu Gotea. He was absolutely fantastic throughout the entire process of buying our home. From the very beginning, Ovidiu was professional, knowledgeable, patient and incredibly supportive. He guided us through every step, explained everything clearly, answered all our questions and was always available whenever we needed advice or reassurance. Buying a home can be stressful, but Ovidiu made the whole experience feel much easier and smoother. We always felt that he genuinely cared about getting the best outcome for us. We are extremely grateful for all his hard work, dedication and support. We would 100% recommend Ovidiu to anyone looking for a trustworthy, reliable and outstanding mortgage broker. Thank you so much, Ovidiu, for helping us make our dream of owning our home a reality! 🏡

S
Sahba27 August 2026

I cannot recommend Lachlan Forbes-Sutherland at Grange Mortgage & Protection Services highly enough. My sister and I are incredibly grateful for everything Lachlan did for us throughout our mortgage journey. From the very beginning, Lachlan was absolutely exceptional. He went above and beyond at every stage to help us secure our mortgage with the best possible rate, and the amount of hard work, time, and genuine care he put into our case was truly remarkable. Lachlan was always incredibly professional, knowledgeable, responsive, patient, and supportive. What impressed us most was his dedication to making sure everything progressed smoothly and on time. On several occasions, he even went out of his way outside of his normal working hours to make sure our case was completed on time, that nothing was overlooked, and that there were no unnecessary delays. That level of commitment and dedication is rare, and it meant so much to both of us. What makes Lachlan particularly special was that his support goes far beyond simply doing his job. He genuinely cared about what he does and, most importantly, about the people he is helping. Throughout the entire process, we never felt like we were simply another case or another client. He took the time to understand our circumstances, kept us informed and reassured, and built a genuine relationship with us based on trust and care. Getting a mortgage can be stressful and overwhelming, but having Lachlan by our side made such a difference. My sister and I always felt that we were in safe hands and that we had someone who was truly looking out for our best interests. We honestly could not have asked for a better mortgage advisor. Lachlan’s professionalism, kindness, patience, responsiveness, work ethic, and genuine dedication to his clients are outstanding. A very big and heartfelt thank you to Lachlan for everything you have done for my sister and me. We truly appreciate all the time, effort, and care you put into helping us achieve this. Lachlan is an absolute asset to Grange Mortgage & Protection Services and we would wholeheartedly recommend him to anyone looking for a mortgage advisor. We could not have had a better experience. Thank you so much, Lachlan from both of us. We are genuinely grateful for everything you did for us.

NM
Nathan Morby18 August 2026

Fay was fantastic in helping us with our remortgage. The whole process was quick and efficient, and she was incredibly attentive and always quick to respond. She made the application straightforward and got everything sorted for us promptly. We couldn’t have asked for a better service.

CH
Cathy Hanna24 July 2026

I can’t recommend Fay highly enough! As a first-time buyer, I found the whole process quite daunting, but Fay was there every step of the way. She was always responsive, understanding, and incredibly patient, making everything so much easier to understand. Thank you for all your support and for making buying my first home such a positive experience!

LP
Luke Poyser3 July 2026

Fay and Jacky have been amazing with the support they have offered. I’m a first time buyer so there was a lot that I didn’t know. Fay was patient and very quick to respond whenever I had a question and nothing seemed like too much. In the space of a week and a half I’d had my mortgage offer and am close to move. Jacky was really helpful and informative with the insurance side of things, she didn’t try to oversell things to me and answered any questions. We went through everything and decided what cover I already had and what I would need. I can’t thank both of them enough for the help they have given me!

NB
Natassja Beavis23 June 2026

We recently used Grange Mortgages for a new property and dealt with Adam Smith (broker). From the get go, Adam was friendly and incredibly efficient. No matter how many queries or questions I had Adam walked me through the process with patience, care and detailed information. He never made me feel rushed or silly. Adam kept us updated throughout and it really was a simple, stress-free process securing our new mortgage. Not only this whenever I called the office the staff were very warm and friendly. We highly recommend Adam and Grange Mortgages, using a broker takes away a lot of hassle. Thank you once again Adam, it really has been a pleasure dealing with you!

DF
Douglas Farina23 June 2026

I had a great experience with Grange. My mortgage offer and some insurances were arranged with their team (Lachlan and Sally). It was super easy to communicate with them and I was very happy with the flow of information, response times etc. Would recommened to others!

Mortgage brokers in Northampton compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Northampton are compared.

RankProviderRatingReviewsOpen Sat.
1Grange Mortgage & Protection Services Ltd (this page)★ 5,0515Yes
2Able Mortgages Limited★ 5,0338Yes
3Mortgages Made Simple Northampton★ 5,0155Yes
4Salcey Mortgages★ 5,0130Yes
5Just Mortgages Northampton★ 4,9186Yes
Contact
+441604877999www.grangemortgages.com6 Bassett Ct, Loake Cl, Northampton NN4 5EZ
Working hours
Monday09:00–17:30
Tuesday09:00–17:30
Wednesday09:00–17:30
Thursday09:00–17:30
Friday09:00–17:30
Saturday10:00–17:30
Sunday10:00–17:30