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IMS Property Group - Oxford

IMS Property Group - Oxford

5.0(121 reviews)See reviews ↓·Oxford

What customers say

Based on genuine customer reviews

IMS Property Group - Oxford has built a loyal following among clients seeking mortgage and insurance support. Michelle is named time and again, praised for her depth of knowledge, professionalism and warmth, with several clients noting she has looked after their borrowing for well over a decade across first purchases and repeat remortgages. A theme running through the feedback is the thoroughness of the guidance: borrowers describe detailed discussions of the deals on offer, plain explanations of which options fit their circumstances, and assistance that stretches from the opening conversation right through to the lender's decision.

First-time buyers and self-employed applicants say knotty cases were untangled and handled with patience. Keeping people informed is another theme running through the accounts, with Abbi and colleagues credited for swift replies, regular progress updates and organising related cover with careful reasoning. Clients characterise the journey as smooth, swift and free of fuss, with offers obtained quickly and rates sharpened before cut-off points. The personal, attentive manner of the Summertown office, and its readiness to go the extra mile, is what clients return for.

Insurance brokerEstate AgentProperty Rental Agency

Reviews

Reviews are taken from publicly available sources.

LS
Louie Scott1 June 2026

My partner and I were first time buyers and the thorough and timely support of Michelle and her team made the process of securing our mortgage quick and stress-free.

ZC
Zena Charles1 April 2026

Excellent service from IMS. Professional, efficient, and easy to work with. Made the whole mortgage process smooth and stress-free.

VP
Vikki Pitt20 August 2025

Just spoke to Michelle at IMS as our current mortgage rate is about to change. Same as when I spoke with her 5 years ago, an in depth conversation about what’s available on the markets and sound advice in regard to the best deal for us! Very pleased with the service and relieved that once again mortgage is sorted for another few years. Even better that it was totally hassle free! Thanks Michelle! We both thoroughly recommend IMS and will be back for our next remortgage.

DF
Donna Finlay22 January 2025

We have been clients of IMS for over 12 years. Michelle was instrumental in helping us secure our first mortgage for a share in our shared ownership house locally. She was incredibly helpful back then, and over the years, she has always responded to my random emails about mortgage or property ideas with valuable advice. Just last week, Michelle and her team once again assisted us in securing a new mortgage, allowing us to staircase out and achieve 100% ownership of our beloved house. Michelle and her team consistently communicate well, provide sound advice, and are prompt when needed. We can't thank her enough for her support and genuine happiness for all our milestones. Michelle has built an incredible business but has never forgotten her roots. She is still the same enthusiastic, professional, and non-judgmental Michelle we met 12 years ago. We highly recommend Michelle and the team for all your property solutions their knowledge is first class. Thanks again Donna & Jake

IC
Ian Cooper29 December 2024

Michelle and her team have been fantastic. We had been told by a major lender that they couldn’t offer us the deal that we needed to buy the home we wanted - but then Michelle was somehow able to persuade them otherwise! She clearly has a lot of expertise and is great to deal with - she has always explained the proposed mortgage terms fairly and evenhandedly and in a way that a layperson like me could understand. I felt able from the outset to trust the advice she provided. She is not only extremely responsive to requests and questions but also very proactive. I would highly recommend.

LP
Lucy Polson11 October 2024

I can highly recommend Michelle at IMS Mortgages. She's been my broker since I became a home owner in 2012 and has secured me the best rates available, even managing to lower my new mortgage rate by nearly 10% just before the offer deadline. Using Michelle as a broker has taken the hassle out of remortgaging.

GF
Gracie Feast1 October 2024

I rarely leave reviews, but want to give a shout out to the Lettings team at IMS. We have rented through them for two years and have had the best experience. Everyone we have dealt with has been excellent, they are friendly and always so helpful. From when we first applied right through to moving out, the service has been first class.

Mortgage brokers in Oxford compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Oxford are compared.

RankProviderRatingReviewsOpen Sat.
1Sandcastle Mortgages (Oxford) Limited★ 5,0234No
2Nicholson Brown★ 5,0157No
3IMS Property Group - Oxford (this page)★ 5,0121Yes
4Oxford Mortgages★ 4,9208Yes
5Bright Money Independent★ 4,9344Yes
Contact
+441865660023imspropertygroup.co.ukPrama House, 267 Banbury Rd, Summertown, Oxford OX2 7HT
Working hours
Monday08:45–18:00
Tuesday08:45–18:00
Wednesday08:45–18:00
Thursday08:45–18:00
Friday08:45–18:00
Saturday08:45–17:00
SundayClosed