Financial Adviser CompareAdd your business
← Back to Sunderland
Jackson Potter Ltd - Mortgage Broker In Sunderland

Jackson Potter Ltd - Mortgage Broker In Sunderland

4.9(40 reviews)See reviews ↓·Sunderland

What customers say

Based on genuine customer reviews

People buying a first home and those already on the property ladder appear throughout the feedback, with borrowers describing help through a purchase, a remortgage or a switch to a more favourable deal. Emma is singled out by name for the patience and clarity she brought to each stage, and her explanations are said to have calmed nerves during what is usually a demanding process. Steve and Nigel feature regularly too, whether for finding an alternative lender after an initial application was turned down or for securing an offer sooner than expected.

A point made in several accounts is how swiftly the wider office responds, including colleagues who stepped in when a particular adviser was tied up, and the readiness to answer even minor queries. Several accounts note the lack of hidden charges and the pace at which documentation was completed, together with updates by email and the chance to meet in person. Home insurance cover was arranged for one client, and the same families have come back over a decade for purchases, remortgages and introductions, with support given to parents and friends as well as the original borrower.

Mortgage broker

Reviews

Reviews are taken from publicly available sources.

HE
Holli Evans18 November 2025

Great personalised service. Very knowledgeable, offers sound advice. Quick to reply via email and able to go into office for a face to face meeting. Been very helpful with out recent mortgages, would definitely recommend.

MP
Marek Pokrzyk8 October 2025

I have been using Jackson Potter since purchasing my first home in 2007. The team has always been extremely helpful throughout the entire process, responding promptly to any questions and resolving all issues efficiently. I highly recommend their services.

DB
Dominic Bowkett30 September 2025

Jackson Potter have again helped us with a mortgage on another property. Been with them for around 10 years now and they have always supported us with excellent service. Highly recommend. Thanks to Steve and the team for all your help over the years.

JW
james whitehead23 June 2025

I’ve had the support of Jackson potter since my first mortgage application in 2017, and throughout all my remortgages since - and I must say their service began great and has only got better. Efficient, clear, no hidden costs, quick response times, very helpful.

LD
Lauren Davison12 August 2022

An outstanding company, who are always happy to help. I have been dealing with Jackson Potter for the last 8 years. They have helped me move house twice, one being my first home and supperted my through remortgages and contracts. They are always supportive, friendly and professional at all times and helped me deal with and understand all of the technical jargon that no one really understands. Thank you so very much.

BC
Bethany Cogdon2 February 2022

Thank you to Emma for helping me so much as a first time buyer, from getting my AIP to my mortgage offer - a pleasant and smooth experience. Quick responses to emails, great communication back and forth to the lender, resulting in my mortgage offer coming in faster than I ever expected! Explained everything clearly to me and I felt reassured that I could ask her anything if I was unsure. Also, Emma recommended a solicitor to me who has been nothing but great so far. Thank you!!! Brokers are worth their weight in gold & strongly recommend Jackson Potter to anyone who needs this kind of service

DB
Dan Bee21 January 2022

I would definitely recommend these guys to anyone.. My mortgage term was coming to an end and I needed a new deal, I got In touch with Jackson Potter (who also helped me when I first took the mortgage out) and they were amazingly quick to retrieve the best offer which I was really happy with. Once i accepted the deal they sorted it all out for me in no time.. All in all it was a very quick, smooth and painless process. Communication, professionalism and the overall service I've recieved is spot on, I wouldn't go anywhere else..

Financial advisers in Sunderland compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Sunderland are compared.

RankProviderRatingReviewsOpen Sat.
1Independent Mortgages Direct NE★ 5,078No
2Key Wealth Management★ 5,043No
3Inspire Financial North East Ltd★ 5,031No
4Jackson Potter Ltd - Mortgage Broker In Sunderland (this page)★ 4,940No
5Approved Mortgage Solutions Limited★ 4,9172No
Contact
+441915488111www.jacksonpotter.co.uk109 Sea Rd, Roker, Sunderland SR6 9BN
Working hours
Monday09:00–17:30
Tuesday09:00–17:30
Wednesday09:00–17:30
Thursday09:00–17:30
Friday09:00–17:30
SaturdayClosed
SundayClosed