John Charcol

Outstanding service for this past year from Rebecca and the rest of the team! Much more than your average broker service.. great advisors, problem solvers, herders of the many stakeholders involved with complex corporate mortgage transactions and generally very lovely people! Just completed our 4th Corp BTL mortgage within the space of 14 months, so can honestly attest to them being the very best- especially when creative solutions are required. Can’t wait to work with them again 😊

John Charcoal supported us for our first house purchase, they have been brillant at every single step. They provided expert guidance, went through all offers and paperwork with us, never pressured us in any direction and jumped on a call any time we needed them. Worth the higher price point

Jenna Patel has been exceptional from start to finish. My case was not straightforward and became very time-sensitive, but Jenna remained supportive, proactive, and incredibly helpful throughout. She consistently chased updates, communicated clearly, and helped push things forward when it really mattered. What stood out most was that Jenna genuinely seemed to care. She did not simply disappear after the mortgage offer was issued; she continued to support the process, follow up with the relevant parties, and provide reassurance during a stressful time. I am incredibly grateful for everything she has done. Jenna is professional, persistent, kind, and a real credit to John Charcol. I am hoping to purchase another property next year, and when that time comes, Jenna will absolutely be my first point of contact. I would strongly recommend her to anyone looking for a broker who goes above and beyond.

I am really grateful to Eric Appollodorus and Fiona Allan for their help in my recent remortgage and transfer of equity. Very professional, very polite, but what struck me was real care and engagement. I had difficulties getting the mortgage and Eric did everything he could to get me a deal, and I don't think it would happen if I had someone less dedicated and trustworthy on my case. Many, many thanks and I highly recommend their services!

We have just had a fantastic experience with John Charcol. If it has not been for Sarah Teff and Alexa West I don’t think the exchange and completion would have happened. By some magic they got us over the line. We would highly recommend them to anyone. Many thanks. John

I had an excellent experience working with Brinda Dagworthy and Alexa West at John Charcol while arranging my recent remortgage. Brinda was exceptional throughout the process. She took the time to fully understand my situation and guided me clearly through the current UK mortgage market, explaining the options and helping me secure the best possible borrowing level at a very competitive rate. What really stood out was her judgement and timing. At one stage, I was considering waiting before committing to a product because of possible rate changes. Brinda carefully explained the market dynamics and advised me to proceed with the selected package. In hindsight, this proved to be exactly the right decision, as rates moved up shortly afterwards. Her insight and experience made a real difference. The whole process also moved very efficiently, which helped us complete smoothly and on schedule. Alexa West provided excellent support behind the scenes, helping coordinate documentation and keeping everything organised as we approached completion. If you’re considering a mortgage or remortgage through John Charcol, I would highly recommend Brinda and Alexa. Their professionalism, responsiveness and knowledge of the mortgage market really stand out. — Hooman Amini

Just did a remortgage with John Charcol (with Sarah Teff and Alexa West) and very happy with it. Sarah had done my first mortgage 2 years ago and I was very impressed with how efficient she is (she is on top of everything and really gets the job done!), so when they contacted me to ask if I wanted them to do my remortgage I was very happy to let them do it. They got me a new lower interest rate so I am now paying less and I didn't have to do any paperwork, they took care of everything. It was all very smooth and easy. Definitely recommend.