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JM

Just Mortgages Plymouth

5.0(156 reviews)See reviews ↓·Plymouth

About the company

Just Mortgages Plymouth is a mortgage brokerage serving Plymouth city centre, Plympton, Plymstock, Mutley, Derriford, Stoke, Devonport and nearby communities. Lorraine is the Mortgage and Protection Adviser at the firm. The company offers mortgage advice from a comprehensive panel of lenders, including exclusive and semi-exclusive deals. Its mortgage services include First Time Buyers, Home Mover, Remortgage, Buy to Let, and New Build Mortgages. John Doughty joined Just Mortgages in 2010 as a mortgage broker.

Paul Wilson joined the Spicerhaart group to establish the Just Mortgages New Build division in 2012. The Just Mortgages New Build division has over 30 employees. Helen Whitehead leads a team of 16 new build brokers across the South of the country. All Just Mortgages Advisors are professionally qualified. Shared Ownership advisers receive bespoke training on the Shared ownership process before offering any advice on purchases. Just Mortgages liaises with the lender, valuer, housing association and solicitor to ensure deadlines are met.

What customers say

Based on genuine customer reviews

Plymouth clients of Just Mortgages Plymouth repeatedly single out Lorraine Willis for her patience, clarity and reassuring manner, particularly when guiding first-time buyers through what many describe as a complex process. Several reviewers note that she explains each stage of the mortgage journey in plain terms, removing the confusion and anxiety they initially felt about borrowing and affordability. An aspect raised across a number of reviews is her responsiveness: quick replies, easy conversations and a willingness to answer questions before and after appointments.

Customers describe her as knowledgeable and thorough, offering sound independent advice that helped them secure a better mortgage arrangement than they had expected, with some reporting a meaningful saving. The professional yet friendly tone recurs across accounts, with reviewers appreciating that she works quietly in the background while keeping them informed. Her ability to put people at ease during their first property purchase is mentioned frequently, alongside her expertise in matching borrowers with suitable lenders. Reviewers also highlight how she dismantles any insecurity they bring to the table, leaving them feeling relaxed and confident that their mortgage is in safe hands from the very first meeting.

Finance brokerFinancial advisor

Reviews

Reviews are taken from publicly available sources.

MI
Mohamed Ismael15 December 2025

Lorraine is a very professional and helpful mortgage advisor. Clear explanations and excellent support throughout the process. Highly recommended.

AE
Adam Endacott13 December 2025

I’ve been chatting with Lorraine Willis because I was feeling quite confused about the mortgage market and how much I could borrow. She’s been incredibly easy to talk to and, after just one conversation, I already feel far more confident in my house-hunting journey. I’d highly recommend speaking with Lorraine to any first-time buyer.

EV
Ellie Vigneault18 November 2025

I'm having a great, easy experience working with Lorraine. She's friendly, very thorough, and clearly knows her stuff. She's walking me through every step, helping me understand my options, and is sure to save me money on my monthly payments. Highly recommend......

GC
Graham C29 October 2025

I have had dealings with Lorraine Willis several times. She is thorough, expert, and offers sound advice. Highly recommend her services if you are considering an indpendent broker.

JM
James M28 October 2025

Lorraine Willis is really easy to talk too and is helping me on my journey to buying a first home. She has made things simple and easy to understand and is working hard for me in the background. Thanks for all your hard work

EC
Ella Coles10 October 2025

my mortgage advisor Lorraine Willis has been absolutely fantastic. Very quick to respond to any questions I have, explains things clearly and well which is important for first time buyers like us. She's been very involved with helping us look at properties we have liked and is always happy to pick up a call when needed. Couldn't have asked for anything more.

S
Sarah28 September 2025

I am very impressed with the service I have received from Lorraine. She is polite, professional, and caring. She has been a great help in getting the best deals and has made the application process easy too. I highly recommend Lorraine to others who need help and advice on their mortgage.

Mortgage brokers in Plymouth compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Plymouth are compared.

RankProviderRatingReviewsOpen Sat.
1Just Mortgages Plymouth (this page)★ 5,0156Yes
2Mortgages 4 Plymouth★ 5,090No
3House Martin Mortgages Ltd★ 5,044Yes
4Trinity Independent Mortgage Brokers★ 5,0227No
5Plymouth Mortgage Hub★ 5,0180Yes
Contact
Working hours
Monday08:30–18:00
Tuesday08:30–18:00
Wednesday08:30–18:00
Thursday08:30–18:00
Friday08:30–18:00
Saturday09:00–17:00
SundayClosed