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MAPIO Financial Mortgage Advisors

MAPIO Financial Mortgage Advisors

5.0(158 reviews)See reviews ↓·York

What customers say

Based on genuine customer reviews

MAPIO Financial Mortgage Advisors supports buyers through borrowing, remortgaging and protection cover, and the feedback left by clients describes an unusually calm experience. Julie Taylor is the adviser most often named, with reviewers repeatedly crediting her patience, expertise and willingness to explain each stage clearly, especially for first-time buyers who began with little understanding of the process.

Reliability is another strand that comes up often, as calls and updates arrive exactly when promised and queries continue to be answered well after an application has been submitted. Rob likewise features in several accounts, described as approachable and skilled at making purchases and remortgages feel manageable while offering steady guidance on mortgages and insurance. Speed appears in the comments too, with offers said to have been secured within days of applying, and the wider team praised for staying supportive from the initial decision in principle through to arranging policies once a purchase completed.

Those who have stayed for years remark that the same attention has followed them across repeated remortgages, suggesting a practice built on long relationships rather than one-off transactions. Professionalism and genuine care for individual circumstances run through the accounts, including one client who noted assistance given on a day off.

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Reviews

Reviews are taken from publicly available sources.

RR
Rebecca Reeves15 July 2026

Julie was wonderful from start to finish. Great communication throughout. She talked me through each step and explained everything carefully. I really appreciated her going above and beyond to get me sorted!

AS
Abigail Saxon13 July 2026

Excellent service from Julie. As first time buyers and little knowledge of the mortage process, Julie was fantastic through every step of the way. No question was too silly and she always had time to talk through something. Would recommend Mapio Financial, especially Julie!

R
RLHol_2613 July 2026

From our very first conversation, we knew Julie was the mortgage adviser for us. She is down to earth, incredibly reliable, and always does exactly what she says she will do. (If she says she'll call at 9:00am, she'll call at 9:00am!) She even took the time to help us on her day off, which really shows how dedicated she is to her clients. Her attention to detail, professionalism, and commitment were second to none. Julie handled everything from start to finish, making what could have been a stressful process feel straightforward and manageable. Even now, she continues to offer support and guidance. She is completely transparent, honest, and always happy to answer any questions. As first-time buyers, we were so grateful that Julie took the time to explain every step of the process and made sure we fully understood everything. Out of everyone we dealt with during our home-buying journey, Julie stood out as truly exceptional. We can't recommend Julie highly enough. Thank you, Julie, for helping make our dream of buying our first home a reality!

MS
Maddy Short11 June 2026

We bought our house earlier this year and felt a bit daunted by the process as first time buyers. Rob from Mapio was amazing in helping us and we felt very reassured by his guidance and advice on mortgages, insurance, and buying a home. Julie was also amazing! They regularly kept us up to date throughout the process and were very supportive. I strongly recommend Mapio to anyone looking to buy a home.

PC
Phil Clark1 June 2026

We've now used Mapio across a number of purchase/ remortgage decisions, and what I love is how simple they make the whole process. Rob has been a pleasure to deal with.

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Valen26 May 2026

Julie has been absolutely amazing throughout the entire buying process. She has been supportive, professional, and genuinely caring every step of the way. I highly recommend her to anyone looking for a broker. I truly don’t think we could have found anyone better than her.

TK
Tom Kite7 May 2026

We have used mapio for our recent remortgage and house move and cannot recommend them highly enough. Julie looked after us throughout the whole process and was amazing, nothing was too much trouble and she really went above and beyond for us. Brilliant communication throughout and invaluable help with all parts of the process. Thank you so much!

Financial advisers in York compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in York are compared.

RankProviderRatingReviewsOpen Sat.
1MAPIO Financial Mortgage Advisors (this page)★ 5,0158Yes
2Ardent Financial Planning★ 5,093No
3YorWealth Ltd- Financial Planners★ 5,057No
4Pineapple Financial Planning★ 5,033No
5PenLife Associates★ 4,9244No
Contact
Working hours
Monday09:00–17:30
Tuesday09:00–17:30
Wednesday09:00–17:30
Thursday09:00–17:30
Friday09:00–17:30
Saturday09:00–16:00
SundayClosed