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Mortgage Advice Bureau

Mortgage Advice Bureau

5.0(685 reviews)See reviews ↓·Norwich

What customers say

Based on genuine customer reviews

First-time buyers, remortgagers and property investors purchasing through limited company structures form much of the clientele described in feedback for this Norwich firm. Advisers are said to take time to understand circumstances before recommending a product, with the result that the mortgage process feels straightforward rather than stressful. Recurring praise centres on responsiveness: borrowers note prompt replies to queries, regular updates and advisers remaining contactable when matters become urgent. Named members of staff appear throughout, among them Katie Rampling, Bryony Blaxell, Stephen, Adam, Rebecca Clark, Jon, Louis Moore, Connor and Summer, whose help is described as patient, professional and reassuring.

An observation shared by more than one reviewer is the sourcing of suitable deals, including instances where a previous lender declined or a tight deadline demanded an alternative provider, alongside remortgaging and buy-to-let applications. Protection cover such as life assurance, income protection and buildings policies is also mentioned. Honesty about available options and thorough explanations of the services discussed feature frequently, together with efficiency in handling paperwork and the smooth running of transactions that stretched across several months. Being able to reach an adviser at short notice, even with basic questions, completes the account.

Insurance brokerLife Insurance Agency

Reviews

Reviews are taken from publicly available sources.

SZ
sandra ziliene4 September 2026

We are extremely grateful for Stephen's professional advice and excellent service throughout our mortgage process. He made everything very clear, smooth, and stress-free. Highly recommended!

OE
Oliver Evans6 August 2026

Katie Rampling with Bryony Blaxell are brilliant. When our current mortgage provider wouldn’t lend the needed funds, they were able to provide another lender, who would lend more at a reasonable rate. Highly recommend. Will definitely be using again when we need to remortgage

DT
Dawn Taylor5 August 2026

The Mortgage Advice Bureau, have been amazing. They found me a great mortgage. Unfortunately had many issues going forward with sellers solicitors and Summer has been amazing helping and supporting me through the whole 6 month prolonged process. I would highly recommend this company and cannot thank them enough.

LF
Louise Forster22 July 2026

Katie provided an excellent service finding a suitable mortgage. I really appreciated the support and communication throughout. I would highly recommend Katie’s services to anyone looking for a Knowledgeable and supportive mortgage advisor. When Katie wasn’t available Bryony was very helpful, supportive and quick to respond.

FB
Fergus Bobby15 June 2026

The service I received from Rebecca was beyond all expectations. She was always available to answer questions, kept me updated throughout the process, and made everything straightforward and stress-free. Her knowledge and support were invaluable, and I would highly recommend her to anyone looking for a mortgage broker.

TC
tayla cleal12 June 2026

Highly Professional and Efficient!! ​I cannot recommend Amy Benwell enough. From our very first conversation, she demonstrated outstanding expertise as a mortgage advisor. Not only was she incredibly helpful in breaking down all of my options, but she was also very quick to handle paperwork and answer my questions. Her professionalism gave me total confidence from start to finish. Her friendly approach and eagerness to assist us in any way made us feel completely stress free and supported and I feel very grateful that we got to have amy deal with our first purchase. Thank you so much Amy!

GB
Georgia Batziou11 June 2026

We had an amazing experience working with Katie for our mortgage. She was super quick, communicative, and honest about the best deals for our specific situation. After a bad experience with a previous advisor, Katie saved the day by finding us an alternative lender on a very tight schedule. We highly appreciate her help and will definitely use her services again!

Mortgage brokers in Norwich compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Norwich are compared.

RankProviderRatingReviewsOpen Sat.
1Yellow Brick Mortgages Norwich★ 5,01428Yes
2Mortgage Advice Bureau (this page)★ 5,0685No
3Norfolk Mortgages★ 5,0198Yes
4Commercial Trust Ltd★ 4,7442No
5Haysto★ 4,6531Yes
Contact
Working hours
Monday09:00–17:30
Tuesday09:00–17:30
Wednesday09:00–17:30
Thursday09:00–17:30
Friday09:00–17:30
SaturdayClosed
SundayClosed