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Nicholson Brown

5.0(157 reviews)See reviews ↓·Oxford

What customers say

Based on genuine customer reviews

Remortgaging, first-time purchases and protection cover form the core of the work described by clients of this Oxford brokerage, and the accounts return repeatedly to the same strengths. Shaun is named in almost every contribution, characterised as knowledgeable, patient and thorough, while Gemma is singled out by several people for her role in steering applications to completion. A detail many reviews return to is the clarity of the explanations, with complex borrowing options broken into manageable steps and queries answered without jargon.

Contributors describe the calm that replaced their initial uncertainty, especially first-time buyers who arrived unsure where to begin and finished feeling in control. Deadlines were met and paperwork prepared, and clients note being kept informed at every stage from application through to offer. Several describe a relationship with the adviser lasting many years, with repeat visits for renewals, which they credit to trust rather than pressure. The service is portrayed as personal and efficient, contact easy to arrange and conversations unhurried, and a willingness to look beyond the immediate transaction towards longer-term planning closes many of the accounts.

Reviews

Reviews are taken from publicly available sources.

JJ
Jeremy James26 July 2026

Amazing service from Shaun, we will be back again in 2 years when it's time for renewal. Thanks again....

MA
Michael Allworth5 June 2026

Shaun came highly recommended when looking to remortgage our family home. Throughout the process he took time to explain all of the option available to us based on our specific situation and future plans, resulting in a product which suited perfectly, and one that was not known to us prior to engaging. Once a product was agreed upon, Shaun diligently processed our application in what was a relatively short time frame, ensure the switch happened as quickly as was required. We will certainly be keeping in touch with Shaun in future, and would highly recommend anyone to reach out if they are unsure as to what is available to them in what is a very crowded product market. Thanks again.

EA
Eilidh and Curtis Pope29 March 2026

As first time buyers we were a little lost when it came to finding the right mortgage for us. Shaun and Gemma were great, making the process simple and stress free. Shaun was fantastic in breaking things down for us, going through our mortgage options and explaining any queries we had. We’ll absolutely be returning to Shaun for future advice, and couldn’t recommend Nicholson Brown enough.

JS
Jonathan Schofield10 March 2026

We couldn’t be happier with the professionalism, politeness, and efficiency we experienced throughout the process. Shaun explained everything clearly and concisely, breaking mortgages down into bite‑sized, easy‑to‑understand steps. They made the entire experience feel simple and stress‑free, clearing up any confusions and ensuring our dates where met.

EB
Emily Bye13 February 2026

Nicholson Brown, and Shaun specifically, have been fantastic mortgage and insurance advisors based on my experience. As a first-time buyer, I felt completely supported from start to finish and continue to feel informed and in control of what can be a very complex process to navigate. Shaun is transparent, trustworthy, and always focuses on what’s best for you rather than financial gain. He’s also genuinely lovely to deal with - friendly, patient, and reassuring throughout the whole process. This is not the first time our family has chosen Shaun to support a property purchase, and we wouldn’t hesitate to recommend him again.

AS
Andy Smith12 February 2026

I've been using Shaun for over 20 years and have recommend him to numerous people. Fantastic advisor and easy to talk to!

PG
Phoebe Gresford30 November 2025

Nicholson Brown have been hugely supportive for several mortgage applications for us. We strongly recommend their services; a highly informed and friendly team who are willing to go the extra mile to ensure things run smoothly.

Mortgage brokers in Oxford compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Oxford are compared.

RankProviderRatingReviewsOpen Sat.
1Sandcastle Mortgages (Oxford) Limited★ 5,0234No
2Nicholson Brown (this page)★ 5,0157No
3IMS Property Group - Oxford★ 5,0121Yes
4Oxford Mortgages★ 4,9208Yes
5Bright Money Independent★ 4,9344Yes
Contact
+441865582858www.nicholsonbrown.co.ukSandford Gate, East Point Business Park, Littlemore, Oxford OX4 6LB
Working hours
Monday09:00–18:00
Tuesday09:00–18:00
Wednesday09:00–18:00
Thursday09:00–18:00
Friday09:00–18:00
SaturdayClosed
SundayClosed