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Parkstone Insurance

Parkstone Insurance

4.9(16 reviews)See reviews ↓·Leeds

About the company

Parkstone Insurance is a trading name of Parkstone Broking Ltd. Parkstone Broking Ltd is an Appointed Representative of Bullerwell & Co Limited, an independent insurance intermediary authorised and regulated by the Financial Conduct Authority. Parkstone Insurance provides commercial insurance, motor insurance, business insurance, property insurance and private client insurance. It supports businesses across the UK. Its services include taxi insurance, fleet insurance, HGV insurance and courier insurance.

It also offers liability and indemnity insurance, construction and trades insurance, commercial combined insurance, and transport and distribution insurance. Additionally, it provides business premises insurance, commercial property owners insurance and landlord insurance. It offers private client insurance for high net worth individuals. Clients have direct access to their dedicated broker, and every partnership begins by learning about the client's organisation. Parkstone Insurance keeps clients informed about upcoming regulatory changes and new risks.

What customers say

Based on genuine customer reviews

Business fleet insurance is the service that comes through most strongly in accounts of Parkstone Insurance, with customers in Horsforth describing policies arranged for expanding companies and small firms running mini fleets. Robert is named repeatedly as the person who handled these arrangements, and reviewers consistently highlight his attentive manner, his willingness to accommodate multiple changes before a policy started, and the speed with which cover was put in place.

Carla also features in feedback, credited with setting up a fleet policy within minutes and with remaining helpful whenever further queries arise. Customers writing about their orders describe the pricing as transparent and competitive, and one notes that quotes compared favourably with those received elsewhere. Communication is a recurring theme, with clients mentioning that they could reach a person directly and that questions were answered without delay, including over a holiday period.

The process is described as straightforward and stress-free, even by those who had no previous experience of business fleet cover. Reviews time and again mention the professional yet personable approach of the team, noting that nothing was too much trouble and that dealings felt easy from start to finish. The same names come up in connection with renewals and ongoing support.

Reviews

Reviews are taken from publicly available sources.

MK
Matt Kershaw28 July 2026

Best insurance company ive dealt with. Carla was great had my fleet policy set up in a matter of minutes and a very competitive price compared to others.

HS
Holly Surman10 July 2026

Absolutely fantastic service! I cannot fault them on anything! From start to finish, our agent (Carla) was professional, swift and completely on the ball with our needs and variety of requests. Their service has been second to none, even when we faced complications they remained calm and provided expert assistance in finding solutions. 100% recommended!

MW
Melanie Willson5 July 2026

I had a 10/10 experience with Parkstone Insurance. Robert was fantastic—friendly, professional, and really took the time to make sure everything was clear and sorted quickly. He made the whole process feel easy and stress-free, which I really appreciated especially as I had no experience of business fleet insurance. Excellent customer service and I will definitely be using them again when I renew my policy.

GG
garry graham1 July 2026

Carla was very helpful and continues to be if we ask for anything. Definitely worth the call..

AL
Andrew Laing1 July 2026

Used to get fleet insurance for our small business. Top class service from Robert. Personable, friendly and speedy. Very impressed, wouldn't hesitate to use again.

T
tommeeoo730 June 2026

I dealt with Robert Luiz at parkstone insurance , I needed to get a mini fleet policy for recently expanding business. The whole process with Robert was outstanding, without being pushy he was attentive , nothing was too much hassle as we had to make multiple changes prior to commencing the policy, communication was superb and pricing was transparent. I would 100 percent recommend giving Parkstone a try and hopefully you get Robert as your point of contact.

GG
George Gard30 June 2026

Fantastic service and very easy to deal with. 100% Would recommend. Made getting our first fleet policy very easy.

Insurance brokers in Leeds compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 4 businesses in this category in Leeds are compared.

RankProviderRatingReviewsOpen Sat.
1Edison Ives Insurance Solutions★ 5,0240No
2Parkstone Insurance (this page)★ 4,916No
3Marquis Insurance Brokers Ltd★ 5,04No
4Yorkshire Insurance Brokers Limited★ 4,02No
Contact
+441133236088www.parkstoneinsurance.co.uk20-22 Park Side, Horsforth, Leeds LS18 4DN
Working hours
Monday09:00–17:30
Tuesday09:00–17:30
Wednesday09:00–17:30
Thursday09:00–17:30
Friday09:00–17:30
SaturdayClosed
SundayClosed