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Venture Mortgages & Protection

5.0(132 reviews)See reviews ↓·Leicester

About the company

Venture Mortgages & Protection is a trading style of Venture Mortgages and Protection Ltd. Venture Mortgages and Protection Ltd is an appointed representative of Stonebridge Mortgage Solutions Ltd. Venture Mortgages & Protection is authorised and regulated by the Financial Conduct Authority. Venture Mortgages & Protection is a company of specialist mortgage brokers based in Leicester. The company has over 20 years of experience. Its senior mortgage advisers each have a minimum of 10 years experience advising clients on mortgage and financial matters.

Rabinder Rai is a Mortgage & Protection Adviser with over 26 years in financial services. Rabinder Rai was named among the Top Three Protection Brokers at the British Mortgage Awards. Mel Basra is a Mortgage & Protection Adviser with over 12 years' experience in the mortgage industry. All of its advisers hold the required qualifications to give specialist mortgage advice. Its advisers have access to the whole of market. It specialises in residential purchase and remortgage, holiday let finance and buy to let. It provides mortgage advice and associated cover such as life cover and critical illness cover.

What customers say

Based on genuine customer reviews

Remortgage and protection cases feature prominently in the feedback for this Leicester brokerage, alongside help for those buying their first home. Mel and Rabinder Rai are named repeatedly, with reviewers describing how questions were answered patiently and how the process was kept clear for people unfamiliar with it. Something that features in review after review is the speed of the work, including one remortgage reportedly completed inside a four-week deadline and solutions said to have been offered within an hour.

Advice is described as open and transparent, with better deals found than those originally available through a bank, and life and critical illness cover arranged alongside the mortgage. Communication before and after completion is a recurring theme, with clients noting they were kept informed and that matters were chased up without prompting. The professionalism, patience and discretion of the service are valued, as are referrals to trusted solicitors, and reviewers describe assistance that went beyond the basic duties of the role, with Mel earning repeat business and personal recommendations.

Reviews

Reviews are taken from publicly available sources.

MA
Manraaj Ark8 June 2026

Venture mortgages ( and Mel in particular!) were a pleasure to work with. Helped me and wife get the best mortgage possible and made the process seamless. Would 100% recommend and use for any further mortgage/insurance needs. Thanks!

HH
hayden howard30 March 2026

Had an excellent experience from start to finish. Communication was consistently prompt and transparent and was always kept in the loop. Brilliant for first time buyers!!

RR
Rakesh R3 March 2026

I have known this business since Rabinder first moved to town. They are excellent mortgage brokers who also assist with Life and Critical Illness insurance, offering advice that can save you thousands of pounds. Rabinder is incredibly efficient, often providing solutions within an hour and finding the perfect product for your needs. One thing I really value is the privacy. Unlike other brokers where waiting customers can overhear your sensitive financial details, Rabinder ensures appointments are strictly one-to-one. I’ve used NatWest for my mortgage three times through her now—either they love me, or I’m starting to love them even more! I have already referred around 10 clients to Rabinder, with another two or three yet to come. It would be a great idea for the company to consider a referral incentive to reward and retain clients who frequently recommend them. The office is always warm and cosy. You can park on the surrounding streets; I’d suggest paying for two hours even though the work usually finishes in one, as the traffic wardens are very active. I highly recommend this company, especially as I’ve had such bad experiences with other brokers. Elsewhere, I’ve dealt with people keeping original documents, delaying applications for weeks, and even sabotaging my offers by ringing estate agents to sell the house to their other clients. This company is different; if you arrive with all your documents ready, they can complete your application within the hour. One fixed charge which is paid on application completion. Quotation is free. I would love to work for company like this to explore and expand the company even further.

SN
Sanyata Navallo21 October 2025

Rabinder was incredibly professional, knowledgeable, patient and always available to answer questions no matter how small. It wasn’t the first time we worked with Rabinder and we always felt like we were in good hands. The process went smooth and stress-free!

CO
Chukwudi Okwute18 October 2025

We can’t thank Mel enough for all her help and support throughout the process. From the very beginning, she was patient, understanding, and always available to answer our questions — no matter how small. She made everything so much easier and kept us updated every step of the way. Not only, did she keep us updated but also chased things up and made sure things were moving smoothly. We really appreciated Mel’s honesty, professionalism, and genuine care. Couldn’t have done it without her. Highly recommend!

HH
Harpreet Handa3 October 2025

Highly recommend Rabinder! Rabinder was absolutely brilliant throughout our mortgage process. She was incredibly knowledgeable and patient, taking the time to explain everything clearly and answer all our questions. She was always responsive and kept us updated at every stage, which made what could have been a stressful experience feel straightforward and manageable. She worked hard to get us a great deal and we couldn't be happier with the outcome. I wouldn't hesitate to recommend Rabinder to friends and family - she's a true professional who genuinely cares about her clients.

KK
Kaj K5 September 2025

For the first time I was looking at buying a house and Rabinder became my mortgage advisor. The best decision I had ever made. She’s honest, polite, and makes the experience stress free. She guided me and gave me many options and supported me. I wouldn’t have wanted any other mortgage advisor as part of my experience. I highly recommend!! :)! I ended up buying my first ever property with her support!

Mortgage brokers in Leicester compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Leicester are compared.

RankProviderRatingReviewsOpen Sat.
1Venture Mortgages & Protection (this page)★ 5,0132Yes
2Just Mortgages Leicester★ 5,0872Yes
3JND Mortgages★ 5,0190Yes
4Mortgage Broker Leicester★ 5,094Yes
5The Mortgages Centre★ 5,0131Yes
Contact
Working hours
Monday09:00–18:00
Tuesday09:00–18:00
Wednesday09:00–18:00
Thursday09:00–18:00
Friday09:00–18:00
Saturday09:00–15:00
SundayClosed