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Yellow Brick Mortgages Norwich

Yellow Brick Mortgages Norwich

5.0(1428 reviews)See reviews ↓·Norwich

What customers say

Based on genuine customer reviews

Mortgage applications that needed to move quickly feature prominently among the accounts left for this Norwich brokerage, where buyers describe a process made calm and manageable rather than overwhelming. Named advisers appear throughout the feedback, with Mark Swaby, Jon Barton, Jason Eves, Rob, Henry, Ben, Tony and David all receiving credit for listening closely, setting out the available options in plain terms and removing any sense of pressure from the purchase. A number of reviews mention how promptly questions were answered, whether by call, email or text, and how updates arrived as matters progressed.

Cases involving original mortgages followed by later remortgages point to relationships sustained over several years rather than a single fortunate outcome, while the patience extended to buyers with numerous questions is singled out for particular appreciation. Handling a purchase after an earlier broker had failed is described as efficient and genuinely caring, and first-time buyers speak of anxiety giving way to reassurance once explanations were provided. Gratitude is expressed for advisers who remained reachable well beyond completion, making a complicated transaction feel straightforward for those navigating it for the first time.

Reviews

Reviews are taken from publicly available sources.

T
Tilly1 September 2026

Me and my partner Louis couldn’t recommend George Stringer highly enough! He made our first home-buying experience such a positive and stress-free one from start to finish. George secured us a fantastic mortgage deal with a well-known high street lender and, as NHS staff, we also received invaluable free advice and guidance throughout the entire process. He was always on hand to answer our questions, explain everything clearly, and went above and beyond to make sure everything went as smoothly as possible. Buying our first home felt like a huge step, but having George guide us through the mortgage process gave us so much confidence and reassurance. We genuinely couldn’t have asked for a better mortgage broker. We’re now happily settled into our new home and are incredibly grateful for all of George’s hard work and support. We’ll definitely be getting back in touch with him when it’s time to remortgage and wouldn’t hesitate to recommend him to our friends and family. Thank you so much, George, for everything you’ve done for us!

LR
Lee Reynolds27 August 2026

Wow is all I can say. I highly recommend Kate Warboys for mortgage advice. She was friendly and easy to speak with from the very first conversation, and she’s patient, thorough, and genuinely committed to helping clients find the right solution. She took the stress out of the entire process for an older applicant, which was a huge help given how long my working hours are. Working with her makes everything feel easy, clear, and well supported. Thanks Kate.

WS
Wendela Schim van der loeff18 August 2026

We’ve worked with Rob on our mortgage for several years now (first mortgage + 2 remortgages) and genuinely couldn’t recommend him more highly. He is incredibly kind, responsive and helpful, and has a real talent for making what can be a complicated and stressful process feel straightforward and painless. Rob always takes the time to explain the different options clearly, is proactive in keeping us updated, and we have always felt completely confident in his advice. Most recently, he helped us with our mortgage rate switch (while we live abroad) and, as ever, made the whole process incredibly easy. We will absolutely continue to use Rob for anything mortgage-related in the future and wouldn’t hesitate to recommend him to friends and family. Thank you, Rob!

AH
Amanda Hall28 July 2026

Tony helped and supported me in buying my first home. This was a very anxious time for me. Communication was great and he would always go the extra mile to respond efficiently. He was well informed about products/services and never made me feel pressured. He made the process run smoothly. Thanks Tony and yellow brick. Keep up the good work 👍👍

SW
Sarah Wood27 July 2026

I can't recommend my mortgage advisor highly enough. Ben absolutely brilliant from start to finish. He really listened to my needs and took the time to understand my situation with empathy. Everything was explained clearly and simply, making what could have been a stressful process feel easy and straightforward. They were professional, friendly, and always happy to answer my questions, ensuring I understood every step along the way. Thank you for making the whole experience so positive. I would highly recommend them to anyone looking for a knowledgeable and supportive mortgage advisor

AC
Alex C24 July 2026

We had a fantastic experience with Yellow Brick Mortgages, and especially with Mark Swaby, throughout our home-buying journey. After our previous broker let us down, we needed to move quickly, and Mark stepped in immediately. From that point on, the whole process was handled professionally, efficiently and with genuine care. What could have been a stressful experience felt calm and well managed thanks to his support. Communication was excellent throughout, nothing was ever too much trouble, and Mark was always approachable, knowledgeable and happy to answer our questions. We always felt that he had our best interests at heart. We're now happily settled into our first home, and we're incredibly grateful to Yellow Brick Mortgages and Mark Swaby for helping us get there. We also loved the small touches along the way, including the charitable contribution to celebrate our completion, which was a really thoughtful gesture. I wouldn't hesitate to recommend Yellow Brick Mortgages and Mark Swaby to anyone looking for a mortgage broker. Five-star service from start to finish.

AM
Abi Mauger22 July 2026

Exceptional service – I cannot recommend Jon highly enough! Working with Jon Barton as my mortgage advisor has been a fantastic experience from start to finish. From our very first conversation, he was incredibly helpful, attentive, and consistently went above and beyond to ensure everything went smoothly. What sets Jon apart is his responsiveness and availability; he was always there to answer my questions, making even the most complex parts of the process feel simple and easy to understand. It has been quite daunting thinking about my finances and buying my first house on my own but Jon made the process a lot easier! He is a fantastic listener who takes the time to truly understand your goals. Throughout the process, he was remarkably kind, friendly, and supportive, in helping me realise what I could achieve. His encouragement made a huge difference, and I truly wish I had reached out to him sooner. If you are looking for a top-tier mortgage advisor who is professional, proactive, and deeply invested in your success, look no further. I would recommend him to anyone without hesitation—massively recommend!

Mortgage brokers in Norwich compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Norwich are compared.

RankProviderRatingReviewsOpen Sat.
1Yellow Brick Mortgages Norwich (this page)★ 5,01428Yes
2Mortgage Advice Bureau★ 5,0685No
3Norfolk Mortgages★ 5,0198Yes
4Commercial Trust Ltd★ 4,7442No
5Haysto★ 4,6531Yes
Contact
+443335776654ybmortgages.co.uk201 Plumstead Rd, Norwich NR1 4AB
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00