Brown & Brown (Previously ECS Insurance Brokers)

Brown & Brown was founded as a family business in 1939. The company acquired Global Risk Partners (GRP) in 2022. Brown & Brown has around 140 office locations across the UK. It has 23,000+ teammates across 19 countries. The Sheffield office was previously known as ECS Insurance. The Sheffield team provides commercial and corporate insurance, estate insurance, probate property, estate insure, and court of protection services.

Brown & Brown, previously ECS Insurance Brokers, handles home insurance from its Sheffield base, and the feedback left by clients centres on the personal service they received. Rachel is named in the comments, with her guidance on specialist cover drawing particular appreciation, and the advice given is described as sound and clearly explained. Customers also note that the quotations they were offered were competitive, and that the help and guidance came without charge. The willingness of staff to talk through options and answer questions is another point that comes up, with clients finding the team approachable and ready to assist.

The picture that emerges is of a brokerage where individuals are known and dealt with directly rather than passed around, and where queries about specialist home cover are handled with care. Clients value being able to discuss their requirements and receive straightforward answers, and the reasonable cost of the cover arranged is mentioned in the accounts left on the profile. The most recent comment records satisfaction with both the pricing and the advice, and the earlier one singles out Rachel for praise.