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Chartners Mortgages Ltd

5.0(178 reviews)See reviews ↓·Peterborough

What customers say

Based on genuine customer reviews

Securing a first mortgage and remortgaging are the two strands that run through the accounts left for this Peterborough practice, and Jack Samuels is the adviser whose name appears most often in them. Clients describe being helped from a difficult financial position towards being mortgage ready, with each stage set out plainly and questions met with patience rather than judgement, and reviewers repeatedly note that nothing seemed too much trouble. A recurring theme is how much simpler remortgaging felt than expected: one household returned for a third remortgage with the same adviser, while another reports five years being taken off a mortgage term with monthly payments staying about the same.

Advice given before, during and after the arrangement is singled out for its clarity, and the expertise shown in matching complicated circumstances to a suitable lender is mentioned by more than one client. Support is said to continue past completion, with queries answered quickly along the way. Liz Schmitt receives praise for guiding a first-time buyer through every step in an informative and professional manner. The picture that forms is of patient, personal handling from the first conversation through to the finished mortgage.

Chartners Mortgages Ltd — Customer photo

Reviews

Reviews are taken from publicly available sources.

CB
Curt Boot6 August 2026

I have been with jack from the very start of getting a mortgage, would 100% recommend to anyone...

KS
Kelsey Straughn8 July 2026

I cannot fault the customer experience I received from Liz Schmitt at Chartners. From the moment I contacted her to beyond the sale she was so helpful, informative and professional. Liz answered any question, queries and helped explain every single step of the process, making it so easy as a first time buyer. Nothing was ever too much, she was amazing! I cannot fault my experience with Chartners. I would highly recommend using Liz at Chartners and wouldn’t go anywhere else! Thank you so much Liz for making my house buying experience as simple, smooth and hassle free as possible.

SS
Stuart Speechley25 June 2026

I was extremely impressed with Jacks service. He was personable, professional, and helped me secure a great deal that saved me money. Everything was handled smoothly and clearly from start to finish. I wouldn’t hesitate to recommend him.

LP
Long Pole1 June 2026

A huge thank you to Jack Samuels from Chartners Mortgages Ltd for making our remortgage so easy. It was our third time when we remortgaged our house with Jack. We have been supported through all the process. We really appreciate clear communication and professional advice. We highly recommend to anyone looking to remortgage. Joanna and Emil

DB
Danielle Bougourd15 April 2026

I honestly can’t recommend Jack enough. Over the past year, he has supported me from being in a difficult financial position to becoming fully mortgage ready, and I truly don’t think I could have done it without him. From day one, Jack was kind, patient, and completely non-judgemental. He took the time to explain everything clearly and helped me understand what I needed to do step by step. No question was ever too much, and he was always at the end of the phone whenever I needed advice or reassurance. What really stood out was how genuinely supportive he was throughout the whole process. He never made me feel uncomfortable about my situation and instead focused on helping me move forward in a positive and achievable way. Thanks to Jack’s guidance and dedication, I’m now in a position I never thought I’d be in a year ago. If you’re looking for a broker who truly cares and goes above and beyond, I wouldn’t hesitate to recommend him. Thank you so much, Jack!

CM
Chloe McGrath1 April 2026

I couldn’t recommend Jack enough. From what started as a very stressful experience where I genuinely thought I was going to be unsuccessful, he completely turned things around for me. He has been incredibly helpful throughout the whole mortgage process, always taking the time to explain everything clearly and making sure I felt comfortable with each step. Nothing was ever too much trouble, and he was always quick to respond and offer support whenever I needed it. As a first-time buyer, the process can feel overwhelming but Jack made it so much easier and far less stressful. I genuinely felt like he had my best interests at heart the entire time. Thank you again for all your help, I really appreciate it!

RG
Ryan Griffiths16 March 2026

Jack is absolutely amazing at his job we had some struggles throughout the process but he got me through it! Made everything so easy and helped me every step of the way ! Great guy amazing at his job!

Mortgage brokers in Peterborough compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Peterborough are compared.

RankProviderRatingReviewsOpen Sat.
1Chartners Mortgages Ltd (this page)★ 5,0178Yes
2Rebus - Mortgage Advice Peterborough★ 5,0267Yes
3Talk Mortgage Broker Ltd★ 5,0291No
4Agentis Financial & Mortgage Solutions Ltd★ 5,0605Yes
5Wheeler & Walker Mortgage Solutions Advisor and Brokers Peterborough★ 5,0340No
Contact
+448000337235www.chartners.co.ukEventus Sunderland Rd, 13, Market Deeping, Peterborough PE6 8FD
Working hours
Monday08:00–20:00
Tuesday08:00–20:00
Wednesday08:00–20:00
Thursday08:00–20:00
Friday08:00–20:00
Saturday09:00–20:00
Sunday09:00–20:00