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Connect Insurance Brokers Ltd

Connect Insurance Brokers Ltd

4.7(400 reviews)See reviews ↓·Stoke-on-Trent

What customers say

Based on genuine customer reviews

Private motorists and businesses seeking cover for taxis, courier vans and homes in the Stoke-on-Trent area are served by this Hanley brokerage, and reviewers often note how swiftly matters are handled. Named staff appear regularly in feedback: Ryan is credited with obtaining a competitive quotation for a company fleet, while Deanna Exon is praised for the professional way she dealt with a taxi insurance renewal. Several reviewers remark that the team listens carefully, explains policy wording in plain terms and works hard to secure appropriate terms, with office and telephone staff described as friendly and approachable.

One long-standing client mentions more than four decades of straightforward dealings, and another says the guidance received gave reassurance that cover was in place. A recurring benefit in accounts is the effort saved when comparing quotations and levels of protection. Competitive pricing features too, particularly for courier van policies that bundle several liabilities and recovery, and when a calculation error arose it was corrected following a call. Deanna Exon's attentive manner comes up repeatedly in accounts.

Car and Motor Insurance AgencyHome Insurance AgencyInsurance agencyInsurance company

Reviews

Reviews are taken from publicly available sources.

JT
Jamal Taha10 July 2026

Insured by phone and the customer service is very friendly and the price is very good Recommended to anyone for PHV

TW
Tim Williams4 July 2026

Great helpful company staff have time to listen and explain in detail work hard on your behalf for the best deal available

JA
jahangir ahmed3 July 2026

Very Friendly always helpful Fully satisfied customer

GS
ganeshbabu sekaran2 July 2026

Got a sales person Mr.Tim ,very good and smooth ,and easy to understand and got the best policy ,I recommend to all my Friends for this

BT
Brenda Tilsley15 June 2026

Been with Connect Insurance for over 45 years always been honest and loyal.

AM
Abu Muhammad29 May 2026

Unfair price hiking and terrible service via Moneysupermarket As a busy UK taxi driver, my time is money. I got an online insurance quotation on Moneysupermarket, but the lack of an online payment option was the first red flag. When I phoned the company with my reference number, they played games and tried to fish for more money by claiming the system was down or the reference was invalid. They went through all the questions again simply to increase the price and ignore the original online deal. This is completely dishonest and plays with the emotions of working people. Moneysupermarket needs to vet these dishonest companies properly, and the government authorities need to enforce strict rules against these trap tactics. I 100% avoid and warn others against these companies. Only deal with genuine insurers who honor their original online quotation.

TJ
Tinashe J Chinoda21 January 2026

These guys are top notch , they assisted me in many things and things were set straight because of their advice , now I drive with a calm of heart knowing that I am covered .

Insurance brokers in Stoke-on-Trent compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Stoke-on-Trent are compared.

RankProviderRatingReviewsOpen Sat.
1Brown & Brown (Previously JSW Insurance★ 4,966No
2Connect Insurance Brokers Ltd (this page)★ 4,7400No
3One Sure Insurance★ 4,45139Yes
4Autonet Insurance Group★ 4,03067Yes
5Autonet Insurance★ 1,669No
Contact
+441782280280www.connect-insurance.uk/?utm_source=GMBlisting&utm_medium=organicConnect House, Foundry St, Hanley, Stoke-on-Trent ST1 5HE
Working hours
Monday09:15–17:30
Tuesday09:15–17:30
Wednesday09:15–17:30
Thursday09:15–17:30
Friday09:15–17:30
SaturdayClosed
SundayClosed