Cream Financial Solutions

I’ve been dealing with this company for several years now and have always had a top tier customer experience with whoever is on the other end of the business phone. I had the pleasure of speaking with Max who was very honest and transparent with all the options presented. Really friendly and all round great service. Would recommend to my close friends and family. Shout out to Damian as well who I have dealt with previously! Thanks guys.

I had the pleasure of speaking with Claire H, and I cannot commend her highly enough for the exceptional standard of service she provided. From the outset, she demonstrated an extraordinary level of patience, professionalism and empathy, taking the time to explain matters to me in a clear and comprehensive manner. Claire possesses a remarkable ability to communicate complex information with clarity and reassurance, particularly in circumstances where I had very little prior knowledge. Her willingness to guide me through everything patiently and thoroughly made what could have been an overwhelming experience feel considerably more manageable. In my opinion, Claire exemplifies precisely what outstanding customer service should represent. Her professionalism, knowledge and genuine commitment to helping others are a credit to her personally and to the organisation she represents. I was genuinely impressed by the entire interaction and would have absolutely no hesitation in recommending Claire and the service to others. Experiences of this calibre are increasingly rare, and Claire deserves sincere recognition for the exceptional way in which she conducts herself. A thoroughly deserved 5-star experience.

Max Mallinson was amazing in helping me find the best policy. He was patient, respectful, friendly, and genuinely made me feel welcome throughout the whole process. It’s rare to come across someone who provides such a great level of service. Highly recommend Max!

I was highly recommended to use cream financial solutions, I was put in touch with a young man called James Denny from the Halifax/brighouse branch. From the get go he was so informative and so easy to get on with. Anything I didn’t understand he would explain in depth. He is a credit to the company. I recommended my sister go through James too. Again he was outstanding and kept her at ease. She was so happy with the service provided by James. 100% recommend cream financial solutions

What a great company. Local and lovely. From beginning to end, kind, helpful, knowledgeable and professional. We worked closely Simon Briscoe, Head of Commercial; he was amazing. Always there for us, thoughtful and clear about what was needed next. Found a great product for us and was v a reasonable price, which was worth every penny and more. This is a superb company who simplify, structure and then get straight to work. No drift, no delay an absolute first class company. Simon... you were brilliant.

Max listened to my needs and worked to tailor my life insurance and critical illness cover to my personal circumstances. This included evaluating my existing policies and facilitating a family member joining one of our calls to help me make some final decisions. Everything was handled so promptly and efficiently, and scheduled calls were always on time. Would definitely recommend Cream Financial Solutions to family and friends.

Tracey was absolutely fantastic from start to finish. She sorted out both mine and my husband's life cover policy and made the whole process so easy and stress-free. She was incredibly friendly, really chatty, and an absolute pleasure to speak to. Tracey took the time to explain everything clearly, answered all of our questions, and made us feel completely at ease throughout. Her professionalism, knowledge, and genuinely caring approach really stood out. We couldn't be happier with the service we received and would highly recommend Tracey to anyone looking for advice on life cover. Thank you so much for all your help!