Reviews
4.4 / 5 · 36 totalBe fantastic if you could do something a out the lad who arrives and leaves each day on the Duke Motorcycle, the sound is a joke local resident
Incredible service by Danny in the private client team. Very knowledgeable and would highly recommend! 5 stars
My recent encounters with Howdens Insurance have left me deeply dissatisfied and frustrated. Despite explicitly opting out of further communication after requesting a quote, I found myself bombarded with calls, despite clearly expressing my disinterest during our initial conversation. This disregard for my preferences and privacy is concerning. Upon returning their call after numerous attempts, it became evident that their main objective was to obtain my name and date of birth, information I was unwilling to provide. Despite my refusal, the representatives persisted, displaying rudeness and patronizing behavior, eventually transferring me to a continuously ringing line. This lack of professionalism raises serious doubts about the quality of service one would receive if they had a policy with them. Despite my efforts to address the issue by contacting them multiple times and speaking to different agents, the situation remained unchanged. Only after speaking with a manager was I assured that my details would be removed, though I remain skeptical about whether this will actually stop the calls. This experience underscores serious concerns about Howdens Insurance's commitment to ethical customer interaction and data protection. Their persistence in seeking information despite clear objections, alongside ongoing unwanted contact, undermines trust and professionalism. I strongly caution others against engaging with Howdens Insurance, as they do not demonstrate genuine respect for customer boundaries and privacy rights. PS... I have reported the situation to the ICO (Information Commissioner's Office).
I have been using Aston Lark for my home and business insurance for a number of years now and have always found them to be exceptional in all areas. They always make sure the cover is exactly what's needed and that the price is right.
Great insurance broking firm, with excellent staff plus service.
Ian has looked after our business for years, wouldn't go anywhere else. He always gets us the best deal possible so don't have to look elsewhere..saves so much time.
I have been using Buckland Harvester for many years now and have always received fantastic service. More recently I made changes to a policy mid-way through the term of the policy and the team handled it all brilliantly. I would definitely recommend their services to anyone.