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Innovate Mortgages and Loans

Innovate Mortgages and Loans

5.0(426 reviews)See reviews ↓·Newcastle upon Tyne

About the company

Innovate Mortgages and Loans is a trading name of Innovation Financial Management Ltd. The business is authorised and regulated by the Financial Conduct Authority. Based in Newcastle upon Tyne, it serves the North East of England. It provides residential mortgages, self-employed mortgages, first-time buyer mortgages, professional mortgages, declined/adverse credit mortgages, remortgages, buy-to-let mortgages, bridging loans, second charge loans, equity release loans, and protection products.

What customers say

Based on genuine customer reviews

Innovate Mortgages and Loans holds a 5 rating from 426 reviews. Reviewers highlight advisers Paul and Tony for explaining mortgage and remortgage options clearly, responding quickly to questions, and working outside normal hours to keep applications on track. Several long-standing clients note they have returned for repeat remortgages over several years.

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Reviews

Reviews are taken from publicly available sources.

JB
Jonathan Brougham26 July 2026

We have used Innovate Mortgages and Loans for several years now and Paul continues to give first class service. The support given with our remortgage has ensured we got the best deal in a challenging financial environment. Wouldn’t hesitate in recommending Paul and team at Innovate.

DS
David Schley14 July 2026

Tony made the mortgage process comprehensible and pain-free. He explained how it worked every step of the way, outlined the options, and answered every question I had. Thank you! I couldn't have done it without Tony's help.

AT
Abigail Toothill24 June 2026

Tony is efficient, professional, and always quick to respond to any queries I have. He explained everything clearly and made my experience as a first time buyer stress free.

FP
Frances Pattinson12 June 2026

Tony provided a wealth of knowledge and assistance as I purchased my first home. He took lots of extra time to ensure I understood everything and his communication was always efficient and clear. He secured me an excellent deal on my mortgage and was genuinely lovely to deal with throughout! I’d recommend him to anyone.

LY
Lucy Yates4 June 2026

This is our second experience of using Paul Hardingham to support with our mortgage application. Paul is exceptional in his approach to communication, keeping us up to date on our mortgage application, answering queries and offering support. Thank you Paul!

AB
annie blinkhorn2 June 2026

Paul and the team at Innovate were unfailingly patient, helpful, kind and resourceful when it came to meeting our needs, made us feel like no question was too small (or stupid!), which was especially valuable to us, and I can't overstate how highly we recommend them!

JB
Julie Baxter9 April 2026

Paul and the team provide an extremely professional service and went the extra mile for us - working outside business hours on an expedited basis, ensuring we secured a competitive rate just hours before it was withdrawn. We would thoroughly recommend this company to anyone needing a mortgage broker. Thank you again Paul!

Mortgage brokers in Newcastle upon Tyne compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Newcastle upon Tyne are compared.

RankProviderRatingReviewsOpen Sat.
1Innovate Mortgages and Loans (this page)★ 5,0426No
2JMH Financial★ 5,054Yes
3First Mortgage NE★ 5,01388Yes
4Northern Standard Mortgages★ 5,0218Yes
5The Mortgage Brokerage★ 5,093No
Contact
+441912843723www.innovateml.co.uk4, Gosforth, Newcastle upon Tyne NE3 1HN
Working hours
Monday08:00–18:00
Tuesday08:00–18:00
Wednesday08:00–18:00
Thursday08:00–18:00
Friday08:00–18:00
SaturdayClosed
SundayClosed