Insight Insurance Services Ltd

Insight Insurance Services Ltd is a commercial insurance broker based in Cardiff. The company has been established for 22 years and has over 18 years of experience in the insurance industry. It has completed over 10,000 policies and over 400 claims, and has over 1,000 clients. Alex Collett is the Founder & Managing Director with over 20 years broking experience in special risks and media insurance. The company is authorised and regulated by the Financial Conduct Authority.

Its clients include plastics manufacturers, film production companies, and boat builders. It has access to all the UK's major insurers, including the composite market and Lloyd's of London. The company provides commercial insurance policies to businesses throughout the UK. Services include business insurance, commercial property insurance, film production insurance, camera & sound insurance, professional indemnity, and cyber liability.

For businesses and private clients seeking cover, the team at this Cardiff brokerage is described by reviewers as approachable and quick to respond. A recurring theme is the personal attention given by Alex, named in multiple accounts as knowledgeable and efficient, with clients saying he takes the time to understand their requirements before arranging protection. Competitive pricing is mentioned frequently, including one firm that reported its premium dropping substantially after switching, while still obtaining comparable cover.

Reviewers note that communication is prompt, with queries answered speedily both before and after policies are put in place. When a claim occurred, the account describes it being settled rapidly and thoroughly, which provided reassurance. The care taken over detail is another common observation, with policies tailored rather than sold on cost alone. Long-standing customers speak of a relationship that has delivered consistently over several years, and the availability of a named contact who knows the market is valued in contrast to larger, more impersonal providers. Alex Collett is singled out for his efficiency and depth of knowledge.