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Lloyd & Whyte Community Broking Swansea

Lloyd & Whyte Community Broking Swansea

4.9(247 reviews)See reviews ↓·Swansea

What customers say

Based on genuine customer reviews

Lloyd & Whyte Community Broking Swansea handles household, buildings, car, fleet, taxi and business insurance for clients in the Swansea area, and the feedback left by customers centres on the personal service provided by named members of the team. Keri appears repeatedly, praised for sorting household cover quickly at what reviewers describe as a reasonable price, for reviewing policies against real needs and for explaining rebuild cost requirements on a Grade 2 listed property.

Several buyers describe her patience and clear advice when adding a son to a policy or when time pressure made a fast turnaround essential. Theresa is mentioned in connection with buildings and taxi insurance, where reviewers highlight competitive rates and reputable insurers, while Neena is credited with a friendly and confident explanation of car insurance for a first-time client.

A theme running through the feedback is the team's willingness to chase favourable terms at renewal, an approach one long-standing customer of more than twenty years values across fleet, home and business cover. Reviews regularly refer to efficiency, politeness and attention to detail, along with the reassurance that queries are answered before and after cover is arranged. The tone throughout is of a broker that treats each enquiry individually and follows it through to completion.

Reviews

Reviews are taken from publicly available sources.

LR
Lydia Ryan14 August 2026

Recently used these guys for my personal car insurance as I was struggling to find a decent price for my 17yr old daughter to be added as a named driver. I have always used Eastsde Insurance (now Lloyd and Whyte) for all my commercial insurance since 2004. They gave me the best price for young driver, and the process is really easy and hastle free.

JF
Jacquie Fagan-Fox14 July 2026

Fantastic service from Theresa for buildings insurance. Quick, efficient, professional and polite. Can’t fault the service at all. Thank you very much

EJ
Esyllt Jones8 July 2026

I was adding my son to my policy and it was dealt with efficiently and easily. Keri was very helpful and explained everything. Thank you

PJ
Phillippa Jenkins24 June 2026

This is the first time l have used these brokers, but l had excellent service with a lady named Neena, she was polite and friendly, she explained everything clearly and answered all my questions on car insurance with confidence, l will definitely go back when my house insurance comes for renewal. I had to speak to my brokers on 24/06/2026 about adding my son temporary on my insurance, spoke to a lady named Theresa which was very helpful friendly and polite.

BD
Baron Dorian13 June 2026

I have been a customer of Lloyd & Whyte (formally Eastside Insurance Services) for over 20 years. I have all my cars on a fleet policy, my House and also Business Insurance with them. The whole team there are excellent and will go out of their way to get the best deal possible on every renewal. Can highly recommend them.

LH
Lucy Hammant18 May 2026

Required House insurance to be in place for purchase of Grade 2* listed property. Keri was extremely helpful throughout the whole process, reviewing policies which would be best fit for purpose and looking into re-build cost requirements. She answered all my questions (there were many!) and was patient and clear with the advice she offered. Very happy with her professional manner and kindness.

SD
Susan Davies7 May 2026

Reagan was very helpful in a change of address on the policy. She was so personable and helpful

Insurance brokers in Swansea compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Swansea are compared.

RankProviderRatingReviewsOpen Sat.
1Lloyd & Whyte Community Broking Swansea (this page)★ 4,9247No
2Stuart Collins & Co★ 4,8117No
3Brentacre Insurance Services Ltd★ 4,2792Yes
4Secure for Life Ltd★ 4,089No
5ERS Insurance Group★ 3,350Yes
Contact
+441792641611lloydwhytecommunity.com/about-us/locations/swanseaNewburgh House, Enterprise Park, Charter Ct, Llansamlet, Swansea SA7 9FS
Working hours
Monday09:00–17:00
Tuesday10:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed