LMB insurance Services Ltd - Landlord Insurance & Business insurance

LMB Insurance Services Ltd is an independent insurance broker authorised and regulated by the Financial Conduct Authority. The company was formed in 2017 by Luke Behenna, who is its founder and managing director. Based in Plymouth, Devon, it offers insurance policies to commercial and personal clients across Devon, Cornwall and the UK. Kierah Hitchcock-Bettis is an Account Executive at the firm. It provides property insurance covering blocks of flats, commercial property, residential property, land, student, landlord and vacant property.

Business insurance is available for sectors including hospitality, care, professional indemnity, manufacturing, office/retail and construction. Charity insurance is offered for charities, community and voluntary groups, faith organisations, and clubs and societies. The company is committed to 'Doing the Right Thing' and addressing environmental, social and governance (ESG) issues. It provides personal service and does not use a call centre.

Landlords and businesses seeking insurance cover in Plymouth have left consistently positive accounts of their dealings with LMB Insurance Services. Customers writing about their orders describe the responsiveness and speed of the service, with quotes turned around quickly and policies sorted, in one case, overnight. Reviewers repeatedly mention Luke by name, praising his knowledge and advice, particularly on complex commercial situations and portfolio needs. A theme running through the feedback is the competitiveness of the pricing, with customers noting that suitable and cost-effective cover was found for multiple properties.

Communication is described as friendly and easy, with questions answered promptly and contact maintained throughout the process. Clients who have used the broker for several years speak of a personal, tailored approach that goes beyond expectations, and some have passed the service on to friends and colleagues. Efficiency in making changes or amendments to existing policies is also highlighted, alongside a willingness to help at any time. The recurring theme across the feedback is a brokerage that handles landlord and business insurance with expertise and a personal touch.