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Moore Turner Associates

Moore Turner Associates

5.0(133 reviews)See reviews ↓·Swansea

What customers say

Based on genuine customer reviews

Moore Turner Associates has built a strong reputation in Swansea for mortgage and insurance-related services. A handful of customers describe the team as exceptionally helpful and approachable, with Alan Moore frequently named for his courteous manner and willingness to remain involved throughout lengthy property purchases. Joanna and Joanne Moore also come in for repeated praise, particularly for guiding first-time buyers through complicated transactions and for answering every query thoroughly. Reviewers frequently point to the detail with which options are explained, with one noting that a decision in principle followed within days and another citing a mortgage offer turned around inside 24 hours.

A point made in several accounts is the value secured, with customers saying they saved significantly on their mortgage offers. Terry Thomas and Claire are singled out for professionalism and insight during conveyancing, and the team is credited with handling re-mortgages, residential and buy-to-let requirements over many years. Reliability, clear communication and honest answers to small-print questions recur throughout the feedback, alongside a friendly tone that puts clients at ease. Estate agent referrals to the firm appear in the accounts, and the support provided when a purchase looked likely to fall through is highlighted.

Insurance brokerLife Insurance Agency
Moore Turner Associates — Customer photo
Moore Turner Associates — Customer photo

Reviews

Reviews are taken from publicly available sources.

JT
Jane Taylor9 June 2026

The most helpful person I’ve ever dealt with. I’d recommend Alan Moore, financial advisor, to everyone who needs financial help and advice. He was always friendly and available to answer any questions. I understood the process and was kept posted all the way through. Alan got me exactly what I needed and I’m a very happy client.

HJ
Harrhy James5 June 2026

As a first-time buyer negotiating a tricky property, Claire was invaluable from start to finish in securing my first mortgage. Dedicated, professional, and available at a moment's notice to answer all of my questions. I'm really grateful for all she did and don't think I'd be in the home I am today without her help!

CB
Callum Bell11 February 2026

Amazing experience with Moore Turner Associates from start to finish! Highly recommend anyone to use this company with any products they can offer! The communication and the hours they made for us was off the scale! Me and my partner brought our first home last year and Alan was fantastic with all of the questions we had and the advice he provided. Equally Joanna was brilliant with arranging insurances and other policies! Friendly and a highly knowledgeable team that went above and beyond for us making the process a breeze!! Thank you all so much again!:)

EW
Ella Whitton-stroud3 February 2026

We have recently purchased our first house and we can't thank Alan and his team enough for the exceptional service we have received throughout the entire process. From the very start, they have been incredible, providing us with all of the information and going through the different options in detail. We had a very quick turn around on the property, and our mortgage offer was turned around and offered within 24 hours. We would highly recommend Alan and his team to anyone looking for a professional mortgage advisor.

CG
Chris Garden30 July 2025

Terry Thomas was absolutely amazing helping me secure my first mortgage. I picked up the phone on a Wednesday afternoon and spoke to Terry as was previously let down by another advisor. Terry took all my details and by Friday he had a decision in principle for me. Terry explained everything and was informative through the process. I can’t that Terry enough for all he has done, he got me the best deal along with some cash back which helped with the solicitor fees. Thank you so much for everything!

TC
Tina Carvell-Nichols12 June 2025

Exceptional service from Alan and his team. The support and understanding they showed to myself and my family was more than we could have asked for, resulting in a successful mortgage application. We can't thank them enough. Would 100% recommend.

JH
James Horton13 March 2025

I would highly recommend Moore Turner Associates to anyone seeking reliable and trustworthy mortgage advice. Alan, with his expertise and attention to detail, made what could have been a stressful process much easier to navigate. As return customers, we were even more impressed by the seamless experience. Additionally, Joanna was fantastic in organizing insurance and other necessities, tying everything together beautifully. We couldn’t be more satisfied and cannot recommend Moore Turner Associates enough, an amazing family run business.

Mortgage brokers in Swansea compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Swansea are compared.

RankProviderRatingReviewsOpen Sat.
1The Swansea Mortgage Broker★ 5,0265No
2Rhys Davies Just Mortgages★ 5,0152No
3Moore Turner Associates (this page)★ 5,0133No
4Swan Mortgages★ 5,0130Yes
5Sturgess Mortgage Solutions★ 4,9306Yes
Contact
+443338007788www.mooreturner.co.uk111 Clase Rd, Morriston, Swansea SA6 8DY
Working hours
Monday08:00–17:00
Tuesday08:00–17:00
Wednesday08:00–17:00
Thursday08:00–17:00
Friday08:00–17:00
SaturdayClosed
SundayClosed