Policy Expert

A reasonable premium for home insurance but the automatic renewal set up is so annoying. Customers then have to navigate the website to remove automatic renewal.

Very pleased with the cover & cost for Buildings & contents Insurance. Online procedure easy to follow & understand + the Call centre staff were Friendly, knowledgable & Helpful. Overall a Pleasant experience, Many Thanks.

Very professional staff, warm and friendly , things explained in detail to my satisfaction , Listened to my particular requirements relating to my recent move and outlined policy details and potential payment schedule . Can’t fault anything. Highly recommend them.

This rating reflects my experience when I had an issue with renewing my insurance. It is only when there is a problem do you find out how good an insurance company is and this one is great. I could get in touch easily with someone, who listened and then sorted everything out.

New customer to Policy Expert Co. I found it was reasonably quick to complete responses to important questions for home insurance cover. Good price from site and various choices of cover to suit all. Very competitive quotation. Trust customer service (if needed) can match or even better the efficient web site too as this is equally important to customers should you need to make any claim.

Really easy service to use. Telephoned to change my address, a couple of questions and we were done. Great detail by the agent and made sure I was happy and understood the process and product purchased.

Always polite and helpful on the phone. They are trying to sell you insurance but there's no pressure tactics and remains friendly and professional. Of course reasonable prices are an added bonus