West End Mortgages holds a 5 rating from 232 Google reviews. Reviewers consistently praise advisers Graeme and Emma for explaining mortgage and protection options clearly, responding quickly to questions, and guiding first-time buyers calmly through an unfamiliar process. Several reviews mention the team providing reassuring support during more sensitive situations, such as arranging a mortgage during probate.
Reviews
5.0 / 5 · 232 totalGraeme was great at guiding me through the process and answered all my questions. After an initial phone call we met in person, then I was able to use the online portal and emails to keep things moving. I would definitely recommend West End Mortgages. Thank you so much for everything!
West End Mortgages provided an absolutely brilliant service, helping us to put in place a single proprietor, joint mortgagee mortgage, to help our son buy a property. Graeme and Emma were lovely to work with, extremely quick in responding to all of our queries and provided a very helpful in-depth assessment of our options. Everything was dealt with in a calm, professional and courteous manner. I have no hesitation in recommending them.
We had purchased a home previously in the US, but as first-time buyers in the UK, we were in need of guidance on the process as there are a number of differences. Graeme walked us through everything and clearly explained how it all worked, and we felt very comfortable working with him and with Emma. He helped us obtain a mortgage option that was the best fit for us. The process has been seamless, and so we highly recommend West End Mortgages!
Graeme and Emma were great from start to finish. As first time buyers they guided us through the process of getting a mortgage and made sure we understood everything that was involved. Gave us all the time we needed to ask any silly questions and were very quick and responsive throughout the whole process. Couldn’t recommend enough !
I would recommend West End mortgages everyone. Very accommodating, prompt and lovely to speak to, any questions I had they answered. Graeme and Emma really helped me with my first mortgage and I couldn’t sing both of their praises enough! The online portal they have is simple and straightforward and great in all aspects. I will be going to them for future buys or queries! A big thank you from me
🏡 I turned to Graeme for mortgage advice when buying my late mum's home. Graeme was patient throughout the process, which was slow because of the nature of probate. He provided not only useful guidance, but also made sure every part of the process was understood and answered questions along the way. His calm and friendly approach provided much-needed reassurance during a very stressful time. I am grateful to have had guidance and assistance from Graeme and Emma, and would recommend West End Mortgages to friends and family without hesitation ⭐
I would recommend Graeme and the team to anyone looking for mortgage advice. As a first time buyer they were able to provide support tailored to my personal situation that in hindsight has suited me perfectly in what I was looking for. As someone who had not been through the process before they provided support and guidance from start to finish, and always on hand via email or other wise to answer any questions I had through the process.