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First Mortgage

First Mortgage

4.9(1296 reviews)See reviews ↓·Aberdeen

What customers say

Based on genuine customer reviews

First Mortgage in Aberdeen draws consistent praise from customers for the way its advisers guide people through buying a first home and arranging cover. Several reviewers describe the process as clear and straightforward from the outset, with each stage explained in plain terms and questions answered promptly. A recurring theme is the professionalism and friendliness of named staff, among them Neil Malcolm, Max Gregory, Monika Przeworska, Sean McCloskey, Callum, Katerina, Staci, Julie, James, Lewis and Susan, who are repeatedly credited with making a daunting task feel manageable.

Reviewers often mention that replies came quickly and that they were kept informed throughout, and one account notes that a team member checked insurance providers unprompted the day before cover began, finding a saving. Help with home insurance and affordability calculations alongside mortgage and life insurance arrangements features in the feedback. The dedication shown by the Aberdeen team, and the atmosphere in which advice was given, are points that come up often, with clients describing themselves as treated as individuals rather than as a number in a queue.

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Reviews

Reviews are taken from publicly available sources.

CC
Catherine Cowie26 August 2026

Fantastic experience at First mortgage helped by Staci and Katerina. Great communication and clear explanations of each stage and what is required. Definitely recommend for any first time buyers!

CS
Catriona Short19 July 2026

Callum and Sean were an absolute dream team! Their replies were always prompt, they kept me informed during every step of the process and explained everything so throughly they made the process feel like a walk in park. I wouldn’t hesitate to in recommending them to anyone, reaching out was one of the best decisions I made during the whole house buying process.

AK
Anna Kucia17 July 2026

An absolutely professional approach to the client. We didn't feel like just another number in the queue. Detailed questions helped us execute the plan effectively. Beyond the professionalism, there was a wonderful atmosphere, for which we are sincerely grateful. The dedication shown by Ms. Monika Przeworska and Mr Sean McCloskey exceeded our expectations. We wholeheartedly recommend your services. Thank you—without your work, we would not have reached our goal.

BL
Brigita Lukaseviciute13 July 2026

Brilliant service from First Mortgage in Aberdeen. As first-time buyers, my husband and I were completely overwhelmed by the process. Both Monika and Susan were incredible, taking the time to explain every step, inviting questions, and making us feel completely at ease. They were so professional and reliable, and, most importantly, provided excellent support. You are both assets to the company. Thank you very much!

JF
Jennifer Findlay13 July 2026

The most amazing experience with First Mortgage, I can't recommend them enough. Lewis Brown was absolutely amazing when buying my house and provided me with so much information, support and help throughout. He answered all of my many questions and made the process of buying my house completely stress free. Susan Dey was also incredibly helpful and provided me regular updates throughout the application process. I’m so glad I went with First Mortgage and I couldn’t be more happy with the service they provided.

LT
Lauren Tucker2 June 2026

We went through First Mortgage after being recommended by friends and I’m honestly so glad we did. The process has been made so clear and easy from the very start. Can’t thank Max and Susan enough for their professional and friendly approach, they made us feel at such ease and made the process of buying our first home stress free and simple. I highly recommend

E
Emma1 June 2026

Monika and Sean have been absolutely fantastic throughout my experience. I worked with them for a number of years and they have made the process to buy my first house so easy. They helped with getting insurance sorted along with finding a house and working out my affordability. I can’t thank them enough and to receive a gift to my new home was a lovely unexpected surprise.

Mortgage brokers in Aberdeen compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Aberdeen are compared.

RankProviderRatingReviewsOpen Sat.
1First Mortgage★ 5,0185No
2Amanda Law Mortgages★ 5,086Yes
3Protect Mortgage Solutions★ 5,056Yes
4First Mortgage (this page)★ 4,91296Yes
5Peterkins★ 4,470No
Contact
Working hours
Monday09:00–17:30
Tuesday09:00–17:30
Wednesday09:00–17:30
Thursday09:00–17:30
Friday09:00–17:30
Saturday09:00–16:30
SundayClosed