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Gateway Insurance Services Ltd

Gateway Insurance Services Ltd

4.9(73 reviews)See reviews ↓·Edinburgh

What customers say

Based on genuine customer reviews

Insurance broking in Edinburgh is repeatedly described by customers as a personal, face-to-face service led by Gareth, whose thoroughness and clear explanations of policy jargon come up often. Clients recount policies arranged for cars, vans, homes, contents, rental properties and a buy-to-let portfolio, as well as public liability and breakdown cover, with several noting that splitting components across insurers produced savings on their premiums. Prompt responses and swift handling of queries are regularly praised, and reviewers value the absence of sales pressure, describing decisions about cover as their own while advice was available on request.

David is singled out for guiding a first-time buyer through the paperwork and details of a home purchase, and Stephen is mentioned alongside Gareth for reviewing a car policy and securing a better price. The friendly, professional manner of the team and the ease of dealing with a named contact rather than a call centre are recurring points, as is the practice of keeping customers informed throughout the process and answering questions about policies afterwards.

Home Insurance AgencyInsurance companyTenant's Insurance Agency

Reviews

Reviews are taken from publicly available sources.

RS
R Syb19 February 2026

Had good service here for several years, just paid my premium and never needed anything. Recently, apparently the company was acquired, and could not get any help, just trying to pay my annual premium and they won't help. Imagine if I needed to file a claim. Customers should be aware that these good reviews are not applicable since the company was acquired, not the same service.

T2
Thai 2 Go Street Food Edinburgh29 September 2024

Exceptional Service from Gateway Insurance Services. I can't express enough how grateful I am to Gateway Insurance Services in Edinburgh for helping me navigate the process of buying my first home. From securing the best insurance to handling all the paperwork and details that I was unsure about, they made what can be a stressful experience incredibly smooth and easy. David, in particular, has been fantastic, his professionalism, knowledge, and patience made all the difference. He was always available to answer my questions, no matter how small, and ensured everything was handled seamlessly from start to finish. I have never felt more confident and at ease during such a big life decision, thanks to the outstanding service from Gateway. I would highly recommend them to anyone looking for reliable and professional support with their insurance or home-buying journey. Best regards, Joy

AH
Alex Hazlewood24 January 2020

I have been using a insurance broker for 8 years and i thought i was getting a good deal, i decided to give Gateway Insurance a try after a recommendation. By approaching my insurance from a different angel they were able to split my policy components over a number of insures, getting the best deal from each [Public liability etc] and saved me £400 a year. Well worth giving them a ring

DG
Daniel Gunderson22 October 2019

Gateway Insurances helped us get a quote for vehicle, breakdown and renters insurance. Smooth process and they kept us informed. Good communication and will answer any questions you have about a policy.

BF
Barry Fisher16 August 2019

I contacted Gateway in regards to my car insurance, I had been given a quote which I thought was excessive. Gareth and Stephen reviewed my policy and managed to obtain me a fantastic price and saved me over £200. A highly professional company and very prompt in their actions, I would highly recommend Gateway Insurance Services to any of my family and friends.

EG
Emma G6 January 2019

Can't recommend Gateway Insurance enough! Gareth is a total professional, explained all of my options clearly and got me a fantastic deal. Will definitely be using them again and recommending to family & friends.

TF
Tracey Fonge6 January 2019

I was overly happy with the Gateway Insurance Services for all our insurance needs it was explained in great detail. I would recommend their services to all, they go that extra mie to make sure you are happy before going ahead. this company thave prices that are within a competitive price range for all.

Insurance brokers in Edinburgh compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 4 businesses in this category in Edinburgh are compared.

RankProviderRatingReviewsOpen Sat.
1Gateway Insurance Services Ltd (this page)★ 4,973No
2SKB Independent Insurance Brokers Ltd★ 5,020No
3Howden Insurance Brokers - Edinburgh★ 4,67Yes
4E H Ranson & Co★ 4,114No
Contact
+441313226921gatewayinsuranceservices.co.uk65A S Clerk St, Edinburgh EH8 9PP
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed