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H.I. Commercial

H.I. Commercial

4.9(83 reviews)See reviews ↓·Hull

What customers say

Based on genuine customer reviews

Business insurance, property portfolio cover and public liability policies are the services customers most often discuss, with commercial combined and vehicle insurance also recurring. Several reviewers highlight the thorough approach taken to understanding unusual requirements, including a manufacturer of complex forensic instrumentation whose needs fell outside standard commercially available products. The advice given on right to manage companies and buildings insurance for apartment blocks comes up repeatedly, with customers noting that options were explained clearly so informed decisions could be made.

Named members of staff feature prominently: Richard is described as polite, efficient and open-minded, Luke as proactive and reliable when an insurer served notice mid-policy, Alex as quick to respond with competitive quotations, and Sally as professional, friendly and knowledgeable. An aspect raised across a number of reviews is the speed of response, whether within twenty-four hours of an enquiry or when a policy was unexpectedly cancelled.

Reviews regularly refer to the ease of reaching someone throughout the year, the clarity of explanations around cover levels, and the value of advance reminders before renewal. The handling of mid-term difficulties, particularly the rapid sourcing of alternative options, is singled out as reassuring. Many accounts emphasise that questions are welcomed without judgement, including from those new to commercial cover, and that communication remains consistent from quotation through to ongoing policy management.

Reviews

Reviews are taken from publicly available sources.

CH
Charlotte Hughes27 April 2026

Outstanding service and personally touch Sally Anne Houlton took the time to go over office insurance not only to ensure we had everything covered but to ensure I understood everything. Outstanding service and works hard to get you the best price. Highly recommend.

VA
Victoria Asplin27 March 2026

Sadly I would not recommend this company...and wish there was a 0 star rating. Communication is non-existent & I find that very rude and unprofessional.

LD
LISA DONNELLY25 February 2026

Great price great service , we were put in contact with HI commercial from Our accountant, sally contacted us and was great, sorted us a quote and we accepted all done very efficiently and professionally. Kind regards hinchhomestays

SM
steve mower28 November 2025

i have used this company for quite a few years now and not once had any problems with my policy, they are quick and efficient when it comes to renewing

JM
Jodie Metcalfe26 October 2025

Great service as always. I particularly appreciate the annual remainder in advance of my policy expiring. It’s so easy for these things to slip your In such a busy world, so a competitive quotation sent with a reminder is much appreciated. Thanks again, see you next year.

PH
Paul Hood2 September 2025

I contacted HI Commercial last week to enquire about receiving a quote for business insurance. My query was dealt with by Sally and I was very impressed with how everything was dealt with from start to finish. Sally was professional, friendly and knowledgeable throughout and she made me feel very welcome as a new customer. She was happy to answer any questions and the whole process was made easier through Sally's attentiveness. Within 24 hours of contacting HI Commercial, I'd received and accepted a quote which met my needs. I would fully recommend HI Commercial to anyone who is looking to use an insurance broker.

AL
Alison Lambert27 May 2025

Great service! Sally really took the time to understand our business and make sure we had the correct level of cover for our needs. Communication was great and no question was a silly question. Thanks so much, we're really pleased and confident we now have the right cover for us.

Insurance brokers in Hull compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Hull are compared.

RankProviderRatingReviewsOpen Sat.
1Coates Cover★ 5,0105Yes
2A&L Financial Solutions★ 5,096No
3H.I. Commercial (this page)★ 4,983No
4East Yorkshire Insurance Brokers Ltd★ 4,938No
5Hedon Insurance★ 4,614No
Contact
+441482247477www.hicommercial.co.ukErgo, Office G14, Boothferry Rd, Hessle HU13 0GD
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed