H&R Insurance

Drivers and riders seeking cover for private cars, motorbikes and taxis describe a consistently helpful and efficient service from this Aberdeen insurance broker. Politeness and attentiveness come through in the accounts, with staff answering queries promptly and explaining policy terms clearly enough for customers to grasp what they are buying. Value for money is a recurring theme, as quotes are repeatedly described as competitive and policy cover as sound. Long-standing clients note years of continuous insurance without difficulty, including motor and taxi policies, and appreciate having someone local to speak to when questions arise.

Professionalism is mentioned again and again, along with the ease of renewing or adjusting cover and the absence of complications. Several reviewers describe how straightforward it is to deal with a person directly, which they find preferable to less personal arrangements. A theme running through the feedback is that the price paid matches the protection received, particularly for those insuring vehicles used for work, and that renewals pass without friction. The helpful manner of the team, whether on the phone or in person, leaves a strong impression, and the value placed on clear explanations and attentive service is consistent across the feedback.