Hilltop Financial Planning

I had a pension review and was recommended to contact Hilltop Financial Planning. Several pots were then combined and Hilltop set me up on a platform with True Potential. A couple of years later Hilltop contact True Potential to say they are no longer acting as my servicing agent. Hilltop have NEVER sent me any notification of this change (after I went with them following a recommendation from a FCA pension review) True Potential have then taken my investment out of the platform and placed my investment into a 'non advised' database. I spoke to True Potential who said my funds would show up again on my platform. 3 months have now passed and my funds are still not showing and remain in a non advised database - not earning any growth. Hilltop Finance were appointed by me after I shopped around. I felt I could trust Hilltop and so I moved my pots over. Hilltop arranged all the transfers on my behalf and then a couple of years later stopped servicing my pension. I feel let down and disappointed to say the least and will be taking this to the FCA and Ombudsman. Hilltop cannot be trusted to service a pension. Derrick Barendse

Enrolled with Hilltop December 2024 wish I’d done it years ago Alex Ankers has been so helpful and assisted in my pension and savings growing far more than previous years 5 star

Since Hilltop have looked after my pension I cannot fault them. They always respond to any questions & I always get my yearly review. The advice so far has been to my benefit so cannot fault them. Just hope they continue to look after me & my money.

Have found a number of the staff quite rude. Very difficult to get hold of anyone and difficult to speak to people, have really mixed feelings about how poorly certain people speak to you and treat you as if you are an inconvenience, Time will tell if the financial advice is actually worth the money I have paid out. Feel very disappointed with the customer service

I reviewed 5 different financial advisors, including 2 linked to St James’ Place, and 2 other independents to review all my different pensions and situation. 2 are final salary; 6 are defined contribution. Hilltop did the most due diligence on my existing schemes, producing the most comprehensive, helpful report. They have access to the whole pension fund market and I felt confident in going with them, based on their advice, compared to the others, and their fee structure was competitive too. They advised me to not touch my final salary schemes and to combine my other defined contribution schemes into one high performing scheme with Aviva invested primarily in US equities based on my personal risk appetite (7 from 10, where 10 is highest risk). I’m also going to making regular transfers from current workplace DC scheme into the Aviva fund. I am seeing decent growth already, after only 3 months! Recommended

Great company to show you the options and manage your money. Until you actually want any of it.....on advice from my FA and Hilltop which I followed, I'm now unable to access my funds or even see my pension value. Completely blocked out of all my assets management and value. I can only therfore give a single star rating. Would NOT trust this company with any financial asset EVER again knowing what I now know. Be warned.

I was advised from my pension company that things wasn’t going to well and that it maybe useful to talk to Hilltop financial planning, with this in mind I did .That is possibly the best piece of advice I was ever given , from day one so friendly and backed up with a wealth of knowledge too. Always there to talk and explain everything, a fee was paid to transfer all my pension funds across which at the time seemed a lot but how I have reaped the rewards I am now retiring one year earlier, with all funds in place and far better off than I ever thought I would be .Thank you Hilltop and thanks to Tom my advisor who is so friendly he couldn’t have been more helpful, and is always there to help and advise on future issues.