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Howden Insurance Brokers - Oxford

Howden Insurance Brokers - Oxford

4.5(33 reviews)See reviews ↓·Oxford

What customers say

Based on genuine customer reviews

Car and motor insurance is the focus at this Oxford brokerage, where the feedback centres on a personal, unhurried style of service. Reviewers repeatedly single out individual members of staff by name, with Mark, Laura Ansty, Lewis Alcock, Lila and Elijah all credited with patience and a willingness to explain policy details thoroughly, especially to customers who admit to knowing little about insurance.

Something that features in review after review is the effort taken to resolve problems rather than simply issue a quote, and several accounts describe finding cover after months of searching comparison sites had proved fruitless. One customer records a substantial saving on a renewal, while another describes replacing a black box policy with a cheaper alternative arranged through the branch.

The tone throughout is warm and appreciative, with people noting that the service felt more personalised than dealing with online providers and that renewals were handled efficiently. Politeness and a calm, unhurried manner recur across multiple accounts, as does the readiness to answer questions fully. The consistent theme is a broker that treats motor insurance as a matter for conversation and careful advice rather than a transaction, turning a routine annual task into something customers feel supported through.

Car and Motor Insurance Agency

Reviews

Reviews are taken from publicly available sources.

T
Tia25 November 2025

Excellent, friendly customer service especially from Lewis Alcock. Can’t thank him enough for all his help, he went above and beyond to sort out my car insurance and any problems I’d had. Highly recommend.

CS
Christina Smith17 November 2025

Excellent service and made a saving on my renewal quote

SP
simon page11 June 2024

Very polite and helpful HOWEVER not received any documents via email or post NOT exactly brilliant as I have to chase up documents Also when they did my off roader insurance when up for renewal never got back to me so went to Adrian flux instead Howdens seem very slow about documents which is not brilliant Now you know Make your own mind up whether to use them or not

MT
Madeline Thirtle9 May 2024

Just been on the phone to Mark, at Oxford branch. Was so helpful and patient explaining everything through to me 🌟🌟🌟🌟🌟

CS
Cathy S26 December 2023

Elijah was superb, a much nicer and personalised service than the online companies

DB
dear boy18 November 2023

GREAT DEAL! with brilliant customer service , Thanks to Lila she's very helpful

E
Ellie1 November 2023

I was paying £3000 a year for my car insurance with a black box and could not find a cheaper quote anywhere for months, I used all the comparison sites you can think of and called ones who weren’t on the sites and still nothing. I called howdens and managed to get a quote of £1400 WITHOUT black box. Amazing!!! I took the policy out with Laura Ansty - she was patient and explained everything in great depth (I don’t really know much about insurance ect she helped me with that). Policy was taken out and I had a few things I needed explained in which I spoke to Ashley Tobin. Again amazing and wasn’t hesitant at all regardless of the multiple calls I made. Everything’s been explained in depth and I’m happy with the help I’ve received. Also amazing that there quick to answer and don’t send you too chatbots or on hold for ages like most company’s. Thankyou again Howdens. 5 stars from me !

Insurance brokers in Oxford compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Oxford are compared.

RankProviderRatingReviewsOpen Sat.
1NFU Mutual Great Milton★ 5,017No
2GT Insurance Services★ 5,014Yes
3Bannard Insurance Brokers★ 5,013No
4Spires Insurance Brokers★ 5,010No
5Howden Insurance Brokers - Oxford (this page)★ 4,533No
Contact
Working hours
Monday08:30–17:00
Tuesday08:30–17:00
Wednesday08:30–17:00
Thursday08:30–17:00
Friday08:30–17:00
SaturdayClosed
SundayClosed