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Illingworths Insurance and Financial Services

Illingworths Insurance and Financial Services

4.9(31 reviews)See reviews ↓·York

What customers say

Based on genuine customer reviews

Personal service that goes beyond processing paperwork is the theme running through feedback for this York insurance and financial services firm. Customers describe renewals handled considerately, with advance notice given before policies lapsed and fresh comparisons sought when an existing underwriter's quote arrived high. Several reviewers mention competitive pricing across business, vehicle, home and contents cover, along with a readiness to explore specialist property requirements thoroughly before recommending a course.

Named team members feature prominently: Sharon Atkins is singled out for outstanding support, Darren for building a customer-focused team, Gary for caring and honest advice, Ian for guiding a client through a stressful claim, and Stewart for reviewing an existing policy and confirming it remained good value. Long-standing clients, some of two decades or more, describe the same friendly and professional manner across commercial and private work, and one account notes assistance during a car incident claim. Public liability cover, key and breakdown policies and home and contents insurance all appear in the accounts, which emphasise prompt responses, clear explanations and staff who take time to understand individual circumstances rather than simply processing transactions.

Financial plannerHome Insurance Agency

Reviews

Reviews are taken from publicly available sources.

ML
Martin Lacy27 March 2026

As helpful and friendly as always and found me a great saving on car insurance! Many thanks.

EH
Edward Horsman17 December 2025

Extremely efficient service with expert advice on empty property house insurance. Very happy with the total service by Sharon

MS
Matthew Souter14 July 2025

I contacted J Illingworth & Co Ltd on the off chance they might be able to help with my specific property insurance needs, and I’m so glad I did. From the very first call, Gary made me feel completely at ease, he was caring, open, and refreshingly honest. He took the time to search thoroughly and came back with several quotes, all of which offered significantly better cover than I expected and at much lower prices than I’d anticipated. The level of personal service was outstanding, it never felt like a sales call, more like someone genuinely wanting to help. Gary is a true asset to the company, and his approach sets a real standard in the industry. I honestly can’t recommend them highly enough.

DL
Don Lodge18 March 2025

As always, staff at Illingworths are prepared to sit you down, and discuss your insurance needs and adjustments. It is such a joy to actually see a human being these days during a financial transaction and the advice is always sound and very competitive. Today I met Sharon Atkins, one of the established members of the team.

JM
Jim McIntosh12 April 2024

Spoke with Gary about arranging a Chancel Repair Indemnity policy. He went out of his way to find information for me and suggest a way forward when many would have declined to have provided assistance. Whilst I haven't taken out this cover through Illingworths, I would certainly recommend them on the basis of the service that I received today.

PW
Peter Wise9 April 2024

Thank you for giving me Peace of mind. My first years quote for Break down and key insurance was extremely competitive and the service was great. Renewal comes around to quickly and I usually forget.Illingworth came to rescue and gave me plenty of notice to renew for the second year. More than happy to recommend Illingworths and their team for their professional and friendly advice. Again many thanks.

EC
Eric Coates17 January 2024

Efficient, helpful, personable and human. Found me a reasonable new business quotation when the renewal quote from the current underwriter was high at the beginning. So they were thoughtful and not just processing it. A breath of fresh air and the opposite of the usual current soulless experience of online renewal. Sharon Atkins was outstanding. Thank you Sharon.

Insurance brokers in York compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in York are compared.

RankProviderRatingReviewsOpen Sat.
1Johnson Insurance Services★ 5,068No
2Illingworths Insurance and Financial Services (this page)★ 4,931No
3NFU Mutual Vale of York★ 5,016No
4Coversure York★ 4,435No
5The Insurance Emporium★ 3,4720Yes
Contact
+441904631622www.illingworths.co.ukNewgate House, 1 Newgate, York YO1 7LA
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed