Mortgage Advice Bureau - Edinburgh West End

Excellent service. Mortgage approved within 4 weeks of contacting M.A.B. Very professional service carried out by Stephen and Morgan. Any questions were answered in a timely manner and everything was clearly explained, making the whole process very straightforward. Would highly recommend them A🌟

I had the pleasure of doing business Errol Zajac-Jones from Mortgage Advice Bureau. He guided me through the process seamlessly. The process was simple and quick after supplying the necessary data. Highly professional. I would recommend using them for your mortgage requirements.

We honestly can’t thank Errol enough for everything he’s done for us over the last few months. What should have been one mortgage application turned into three due to delays with our new build and then a last-minute plot swap. Every time we thought we were getting somewhere, something changed, but Errol never once made us feel like we were a hassle. He was always at the end of the phone or email, happy to answer our questions, explain things we didn’t understand, and reassure us when we were feeling stressed. He was patient, approachable and genuinely cared about getting us the best outcome, not just getting the job done. Despite having to start the process over more than once, he worked incredibly hard for us and managed to secure us the best mortgage offer we’ve had throughout the whole journey. Buying our first home has definitely had its ups and downs, but having Errol guiding us through it made such a difference. We always felt like he was on our side, and that meant a lot. If you’re looking for someone who genuinely cares, keeps you informed, and goes above and beyond for their clients, we couldn’t recommend Errol more. Thank you so much for helping us get one step closer to our dream home! Shanelle & Kris

Contacted by Errol Zajac-Jones as we were first time home buyers looking for a mortgage. Keeping use informed the best mortgage rates and changes. He outlined everything clearly but with no pressure at all, giving use very sound advice and guidance. Excellent communication by phone, email and face to face. He also suggested home insurance and life insurance. We also had step by step updates by Eleanor Fitzpatrick till the mortgage was approved. Highly recommended Mortgage Advice Bureau could not asked for better service.

We dealt with Erin Brown, Jordan Moffat and David Balfour with our house move and finance. The team were excellent at communicating and getting everything completed for us. There was no daft question and all enquiries were handled very professionally. So glad we used MAB!

I'd like to thank Nicolas for all his help and advice in upgrading my life insurance. He took the time to explain everything clearly and helped me choose the right cover to protect my new mortgage and provide security for my children. The whole process was straightforward, and I really appreciated his professionalism, knowledge, and genuine care. Thank you, Nicolas, for making such an important decision much easier.

I first became a customer of the Mortgage Advice Bureau around 9 years ago and my adviser, throughout this time, has been extremely helpful and incredibly pleasant. I recently required a new mortgage and once again, my adviser (Amanda Young) could not have been more accommodating. Amanda was so helpful and informative whilst moving through the process and I cannot thank her enough. Once my application had been submitted, I was passed into the care of Eleanor Fitzpatrick and then Ronnie Simmonds, during Eleanor’s short annual leave absence. Eleanor and Ronnie took care of my case management as my application progressed and I cannot speak highly enough of their professionalism and communication throughout this time. I am very grateful to each of them and would have no hesitation whatsoever in highly recommending the Mortgage Advice Bureau in Edinburgh. Having successfully secured my mortgage, Amanda then helped me find the best life and critical illness cover. Then it was time to assess my home and contents insurance and Alyson could not have been more helpful. Everything was easy, seamless and all sorted very quickly. Alyson was very pleasant to deal and made sure to get my cover set up before departing on holiday. All round, top customer service, great product knowledge and just lovely people.