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Protect Mortgage Solutions

Protect Mortgage Solutions

5.0(56 reviews)See reviews ↓·Aberdeen

What customers say

Based on genuine customer reviews

Knowledgeable, patient guidance from Johnny and Cheree Winterbottom runs through the feedback from borrowers in Aberdeen, who return to the firm for mortgage and protection advice over many years. Reviews regularly describe a process made straightforward even for those buying their first home, with each stage explained clearly and questions answered thoroughly. The advisers come across as approachable and professional, taking time to understand individual circumstances rather than applying a standard solution to every case.

Clear communication before and after completion is a point that comes up often, with clients kept informed and reassured from the first enquiry through to the final paperwork. Efficiency in switching to a new mortgage deal and in handling remortgage documentation is singled out, as is the care taken to match protection arrangements to specific needs. Several customers value that the same named advisers remain involved across successive transactions, and one notes a thoughtful card sent after completion. Mortgage advice, remortgaging, protection planning and insurance arrangements form the core of the work described, with Johnny and Cheree named consistently as the reason clients stay loyal.

Insurance broker
Protect Mortgage Solutions — Customer photo

Reviews

Reviews are taken from publicly available sources.

I
Iain24 August 2026

We went to Johnny to look at getting a mortgage we were not expecting much. We happened to get one with a few hoops to jump through. Johnny could not have been more patient and knowledgeable putting any fears at ease hugely recommend him if you are looking to get a mortgage. His wife Cheree through the whole process was terrific kept us up to date constantly through the application process and very quick with notifications of anything we needed to do. Both Johnny and Cheree are a credit to themselves and offered a 5 star service from the first minute right through to final stage.

TD
Tracy Donaldson16 June 2026

Johnny was very helpful and arranged a new mortgage deal within 24 hours. Throughout the application process support was available when needed. We will be using them again once our current rate ends.

KC
Katy C16 June 2026

Excellent service - Johnny has been my go to for mortgage and protection support for over 10 years. In the last three months he has supported me is setting up a mortgage and protection plans. He listens, informs and guides you through the process from start to finish. Great communication and very professional! Would thoroughly recommend to anyone needing mortgage support!

PP
Pedro Piano15 June 2026

Excellent professionals, I highly recommend them. From beginning to end of the process, they did everything to help me close the deal. Johnny and Cheree were very attentive.

SB
Sana Baikova9 May 2026

We recently used Protect Mortgage Solutions and experienced a great attention to detail and smooth communication. We are grateful to Johnny and Cheree for excellent service and professionalism. We highly recommend Protect Mortgage Solutions and will use their service in the future! Aksana & David May 2026

RW
Ryan Walker7 May 2026

Fantastic service from start to finish. They made the process of moving home so much less stressful for us. Highly recommend Protect Mortgage Solutions!

P
Paulina22 April 2026

We recently used Protect Mortgage Solutions again and had another excellent experience. Having worked with Jonny and Cheere in the past, we knew we could expect a high level of service, and they didn’t disappoint. Everything was handled efficiently and professionally from start to finish. We wouldn’t hesitate to recommend them and will definitely be using their services again in the future.

Mortgage brokers in Aberdeen compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Aberdeen are compared.

RankProviderRatingReviewsOpen Sat.
1First Mortgage★ 5,0185No
2Amanda Law Mortgages★ 5,086Yes
3Protect Mortgage Solutions (this page)★ 5,056Yes
4First Mortgage★ 4,91296Yes
5Peterkins★ 4,470No
Contact
+441224872000www.protectmortgagesolutions.co.uk7 Queen's Gardens, Aberdeen AB15 4YD
Working hours
Monday08:30–18:30
Tuesday08:30–18:30
Wednesday08:30–18:30
Thursday08:30–18:30
Friday08:30–18:30
Saturday10:00–14:00
SundayClosed