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The Mortgage Store

The Mortgage Store

4.9(499 reviews)See reviews ↓·Milton Keynes

What customers say

Based on genuine customer reviews

Life insurance policies and mortgage advice in Milton Keynes are arranged by a team whose clients repeatedly highlight the clarity of the guidance provided. More than one customer describes complex financial circumstances, including situations where a suitable mortgage seemed uncertain, and note that named advisers such as Kinga, Agnieszka, Fiona, Tom, Ryan, Iwona and Charlie Sweet worked persistently to identify options and secure an offer. Something that features in review after review is the speed of the process, with one remortgage offer said to have been issued in under a week, far sooner than expected.

Reviewers often mention that the process was explained in plain terms, that queries were answered promptly and that updates arrived at every stage, making a potentially stressful transaction feel straightforward. Life cover is also arranged, with Agnieszka Symonowicz thanked for patience and attention to detail when setting up policies. First-time purchases sit alongside remortgages and repeat business, and clients returning across multiple transactions describe the same level of care each time. Aftercare after completion is another recurring theme, alongside honest and tailored recommendations. The consistent thread is a knowledgeable, responsive team that keeps borrowers informed from application through to offer.

Insurance brokerLife Insurance Agency

Reviews

Reviews are taken from publicly available sources.

DB
David Baskaran27 August 2026

I had an excellent experience with The Mortgage Store, who helped me secure the best deal smoothly and without any hassle. Their knowledgeable and professional staff were always ready to guide me through the process and answer all my questions. They were extremely responsive and kept me well informed at every stage. I also appreciate their proactive follow-up in helping me find a good deal for when the initial two-year period ends. Overall, their expertise, prompt service, and continued support have made the whole mortgage process a very positive experience

AH
Ailish Howard24 August 2026

We cannot recommend Fiona highly enough! She has been absolutely fantastic throughout our remortgage and managed to get our mortgage offer issued in less than a week, which was far quicker than we ever expected. From the very beginning, Fiona has been incredibly professional, friendly and efficient. She has always been available when we needed her, even at very short notice, and has kept us fully updated at every stage, making what could have been a stressful process feel completely straightforward. Fiona took the time to look at the best deals available to us and genuinely had our best interests at heart. It was clear that she wasn’t just looking to get the process completed she wanted to make sure we were getting the right deal for our circumstances. Her communication, knowledge and efficiency have been exceptional, and we have felt completely looked after throughout. We honestly couldn’t have asked for a better mortgage advisor and would 100% recommend Fiona to anyone looking for someone trustworthy, knowledgeable and genuinely committed to getting the best outcome for their clients. Thank you again 😊

HB
Heetesh Bhikha20 August 2026

Working with The Mortgage Store and Fiona specifically has been an absolute pleasure. She makes what could be a very stressful process feel completely smooth and straightforward. Fiona is always proactive, incredibly responsive, and takes the time to explain every detail clearly, ensuring we are completely comfortable at every step. We couldn't be happier with the service provided. If you need a reliable, knowledgeable, and friendly mortgage broker, I cannot recommend Fiona and The Mortgage Store highly enough!

GB
Gabriela Baryla12 July 2026

We cannot recommend Kinga highly enough! From the very beginning, she was friendly, approachable, and genuinely invested in helping us achieve our goal of securing a mortgage. Our financial situation was quite complicated, and we honestly weren't sure whether we'd be able to find a suitable mortgage at all. However, Kinga worked tirelessly on our behalf, exploring every option and ultimately finding the perfect solution for us. Her knowledge, professionalism, and determination gave us confidence throughout what could have been a very stressful process. We would also like to give a special mention to her colleague, Miss Agnieszka Marciniak, who went above and beyond in supporting us throughout the process. We were genuinely surprised—in the best possible way—when she replied to our questions during weekend evenings, at times when we never expected anyone to be available. Her responsiveness, willingness to help, and dedication to clients were truly outstanding and made us feel supported every step of the way. Nothing ever seemed too much trouble for either of them. They kept us informed throughout, explained everything clearly, and made the entire experience far easier than we could have imagined. If you're looking for mortgage advisors who are knowledgeable, professional, responsive, and genuinely care about their clients, we wholeheartedly recommend Kinga and her team. Thank you both for all your hard work and support—we couldn't have done it without you! Gabriela and Dawid 🙂

OH
O Higs8 July 2026

We've had an excellent experience using The Mortgage Store. Ryan has been great throughout every step of the process. He helped us secure our first mortgage, guided us through our remortgage, and is now helping us again. His advice has always been clear, honest, and tailored to our needs, making what can be a stressful process feel straightforward. Thanks to both Ryan and Charlene and rest of team for your help!

DB
Dan Burton6 July 2026

We keep coming back to The Mortgage Store because the service is consistently outstanding. We’ve had the pleasure of working with Charlie Sweet, who has been exceptional throughout every step of the process. Charlie always takes the time to explain each mortgage product clearly and simply, making everything easy to understand. His professionalism, knowledge, and attention to detail have given us complete confidence, and his aftercare has been just as impressive. We’ve already recommended Charlie to friends and family and will continue to do so. He has never let us down, and we truly appreciate all of his help. Thank you, Charlie!

SC
Simba C6 July 2026

Like to thank Fiona Maguire and the team at the mortgage store for their brilliant service! We had an excellent experience from start to finish. They were incredibly helpful, efficient, and organised, making what could have been a stressful process feel straightforward and easy. They kept us informed every step of the way, were always quick to respond, and made sure everything stayed on track. Their professionalism and support were outstanding throughout, and we wouldn’t hesitate to recommend them to anyone looking for a mortgage advisor.

Mortgage brokers in Milton Keynes compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Milton Keynes are compared.

RankProviderRatingReviewsOpen Sat.
1Allegro Mortgages★ 5,0844Yes
2Just Mortgages Milton Keynes★ 5,0618Yes
3Citrus Mortgages★ 4,9194No
4Visionary Finance | Mortgage broker in Milton Keynes, UK★ 4,9331No
5The Mortgage Store (this page)★ 4,9499Yes
Contact
+441908666466the-mortgagestore.co.ukUnit B, Vizion, 350 Avebury Blvd, Milton Keynes MK9 2JH
Working hours
Monday08:00–18:00
Tuesday08:00–18:00
Wednesday08:00–18:00
Thursday08:00–18:00
Friday08:00–18:00
Saturday09:00–13:00
SundayClosed