Your Mortgage Room holds a 5 rating from 254 Google reviews. Reviewers consistently credit Charlotte and Jane with clear, patient explanations of mortgage options, quick responses to questions, and proactive communication throughout the process. Several reviews mention repeat use for remortgages and related insurance, with clients describing the service as consistently easy to deal with.
Reviews
5.0 / 5 · 254 total"This is the second time I have used Charlotte and her team. For mortgage needs, and they continue to deliver exceptional service. Having worked with them before, my expectations were high, and they still exceeded them. Professional, fast, and clear communication from start to finish. Highly recommended!"
Charlotte and her team organised our mortgage for us. They made the whole experience easy and took away the stress of finding the right deal. The communication was clear and were always at the end of the phone to answer any questions. We would highly recommend Charlotte and her team to anyone looking for mortgage advice. Thank you Charlotte for making the process easy for us and for getting us the best deal to finance our new home.
Charlotte and Jane were absolutely incredible from the very first meeting - I felt in such safe hands and could not have bought our first house without them. From finding us the right mortgage to moving things along behind the scenes with our estate agent and solicitor and always being on hand with wise advice, they were just phenomenal. Thank you guys!
Me and my partner had a great experience getting our first mortgage as first time buyers. Charlotte & Jane were incredibly helpful from start to finish. From knowing what offers to make on properties to understanding how each step of the mortgage process worked, the whole experience very smooth. Communication was great, always easy to get hold of someone - couldn’t recommend enough!
Charlotte (very capably backed up by her team including the inestimable Jane) went well above the call in supporting our successful Brighton flat purchase. What stood out, beyond her commercial approach and incredibly efficient service, was her ability to meet us precisely where we were with the advice we needed. My partner and I would recommend Your Mortgage Room in a trice.
Charlotte and Jane from Your Mortgage Room really helped us find the best mortgage during a very crazy period for mortgage rates. Made the process super easy, was very patient with all our questions and super insightful answering them. 110% recommend.
Charlotte has been brilliant with advice and expertise, and at answering every question we have. She's helped us with a new mortgage fix, gone though our options if we decide to sell in future, and sorted out our insurance. Cannot recommend highly enough. Thanks Charlotte and Jane! 🙏