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Brunel Insurance Brokers Ltd

Brunel Insurance Brokers Ltd

4.7(12 reviews)See reviews ↓·Bristol

About the company

Brunel Insurance Brokers Limited is part of the Brunel Group. The company acts for over 8,000 corporate, commercial and personal clients throughout the UK. It has ten UK offices. It has been awarded Chartered Status by the Chartered Insurance Institute (CII). It is a member of the Hedron Network.

It reached the final in the Commercial Lines Broker of the Year category at the UK Broker Awards 2025. It provides insurance services for all commercial classes with a focus on sophisticated corporate clients. It specialises in sectors including Food & Drink, Retail, Hotel & Leisure, Construction, Life Sciences, Manufacturing, Haulage & Transport, Charities & Hospices, Recruitment Consultants, Professional Services, Property Owners, Marine, and Private Clients.

What customers say

Based on genuine customer reviews

Specialist expertise and personal attention recur throughout the feedback, with Joe, George, Sarah Mawson, Steve and Kelly each singled out for praise by name. Reviewers repeatedly describe how complex or unusual insurance requirements were resolved successfully, including cover for a property in a flood-risk area that other specialists had declined to quote. Response times come up often, with solutions and options produced swiftly, sometimes within a day. Competitive premiums are another point that comes up frequently, particularly for clients with prior medical history or those arranging cover through a bridging lender, and customers note that pricing held up well against mainstream providers.

Clear communication and a readiness to explain policies are frequently mentioned, as are the patience and understanding shown when questions arise. The broker handles both personal and business insurance needs, and reviewers describe the team as approachable and straightforward to deal with. Difficult cases that others could not progress were reportedly managed without fuss, leaving the impression of technical knowledge combined with a responsive, helpful manner.

Brunel Insurance Brokers Ltd — Customer photo

Reviews

Reviews are taken from publicly available sources.

JB
Josh Broyda25 November 2025

Great service from Joe & George. Fast response times, clear communication and solved what I thought was an unsolvable problem for us. Highly recommend!

RA
Rob Aston24 July 2025
RD
Roger Dorks15 May 2025

Great service and price would highly recommend

IS
Ian Sumner27 March 2025

Kelly was very patient, understanding and helpful. Thank you.

NF
Norman Fontaine30 December 2024

They were very opened about everything I.Felt convinced that they gave me to write policy from holiday

MH
Matthew Hall16 December 2024
JB
John Bremner10 October 2024

Insurance brokers in Bristol compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 4 businesses in this category in Bristol are compared.

RankProviderRatingReviewsOpen Sat.
1Malago Insurance Brokers Ltd★ 5,013No
2Ocean Insurance Brokers★ 5,010No
3Brunel Insurance Brokers Ltd (this page)★ 4,712No
4Apex Insurance Brokers★ 4,714No
Contact
+441173252224www.brunel-insurance.co.ukThe Crescent Centre, Temple Back, Redcliffe, Bristol BS1 6EZ
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed