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Mortgage Advice Bureau

Mortgage Advice Bureau

4.7(25 reviews)See reviews ↓·Reading

About the company

Mortgage Advice Bureau is a mortgage broker that was launched in 2000 and is based in Derby. It has branches all over the UK and floated on the London Stock Exchange in 2014. The company handles more than £30bn of loans annually. Mortgage Advice Bureau is a trading name of Mortgage Advice Bureau Limited and Mortgage Advice Bureau (Derby) Limited, both of which are authorised and regulated by the Financial Conduct Authority.

The MAB Foundation was founded in 2022. Mortgage Advice Bureau provides mortgage advice, with a typical fee of 0.3% of the amount borrowed and a maximum fee of 1%. It offers services for first-time buyers, remortgagers, and buy-to-let investors.

What customers say

Based on genuine customer reviews

Mortgage Advice Bureau in Reading earns consistent praise from clients who describe a smooth journey from first enquiry to completed purchase. Advisers Elizabeth Longmate, often called Lizzie, and Richard Cleves are named repeatedly for their expertise, reliability and ability to explain each stage in plain language. More than one customer describes how Lizzie guided them from the initial mortgage agreement through to completion, comparing rates and finding terms suited to their circumstances, while Richard is credited with managing new applications and renewals over several years and staying in touch as offers neared expiry.

First-time buyers note that paperwork was made understandable and that the team responded quickly when situations changed. An observation shared by more than one reviewer is the pace of communication, whether by phone or email, and the sense that assistance was available whenever questions arose. Reviewers also mention help with protection cover and buildings policies alongside the mortgage itself, helping purchases complete on schedule. Those returning for remortgages remark on the same attentive approach, with thorough explanations and follow-up information arriving promptly. Politeness, honesty and a supportive manner run through the accounts, with clients securing fair rates on remortgages.

Reviews

Reviews are taken from publicly available sources.

ND
Naincy Dania1 May 2026

Richard Cleves provided an excellent experience throughout the mortgage process. He was professional, knowledgeable, and always available to answer questions clearly and promptly. What stood out most was his ability to explain complex mortgage options in a simple and reassuring way, which made the entire process feel smooth and stress-free. He was proactive, detail-oriented, and genuinely committed to finding the best solution for my circumstances. From the initial consultation through to completion, Richard kept everything on track and communicated regularly, giving me confidence at every stage. I would highly recommend Richard to anyone looking for a reliable and trustworthy mortgage advisor. His expertise, responsiveness, and customer-focused approach made a real difference.

GH
Georgia Hughes1 May 2026

Richard was very efficent and knowledgeable throughout the process of us purchasing our first house. Always a phone call away from start to finish. Definitly recomend.

BS
balraj singh1 May 2026

I recently worked with Richard Cleeves for my mortgage and honestly, he made the whole process so much easier than I expected. He was always quick to respond, explained things in a simple way, and kept everything moving without any hassle. Really appreciate all his help.

HW
hayley walker30 April 2026

Lizzie has been great. Always kept in touch and explained things thoroughly. Communicated via phone and email which was perfect and helped get myself the best deal. I would highly recommend.

MW
Miles Wilson-Thompson29 April 2026

Richard was fantastic from start to finish. Have used Richard for multiple mortgages over the years and have always been impressed with his attention to detail and ability to secure me a deal that other brokers could not. Would always highly recommend Richard to friends & family. Cannot fault! ☺️

KS
Kelvin Sumner20 April 2026

I have been dealing with Richard Cleves for 7 years and he has been handling both new applications and renewals with ease. My recent move took two years and was full of complications, but Richard made the mortgage side of things stress-free. He managed expiring offers brilliantly and always alerted me to the best deals as they arose. He’s incredibly reliable and always available for a call. Five-star service!"

AR
Abhilash Reddy Muppidi4 April 2026

Lizzie from Mortgage Advice Bureau was fantastic in helping me secure my mortgage, starting from the mortgage in principle through to completion. She guided me at every stage, consistently checked for the best rates, and found the option that suited me best. Highly recommended—thank you, Lizzie!

Mortgage brokers in Reading compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Reading are compared.

RankProviderRatingReviewsOpen Sat.
1Beechwood Mortgages★ 5,0426No
2Village Financial Services - Mortgage Broker Reading & Berkshire★ 5,0322No
3Regency Mortgage Services★ 4,979No
4Options Mortgage Services★ 4,952No
5Mortgage Advice Bureau (this page)★ 4,725Yes
Contact
+441189567445www.mortgageadvicebureau.com/contact-us11-12 Market Place, Reading RG1 2EG
Working hours
Monday09:00–18:00
Tuesday09:00–18:00
Wednesday09:00–18:00
Thursday09:00–18:00
Friday09:00–18:00
Saturday09:00–16:00
SundayClosed